About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring experiences for our partners (that's what we call our employees) and customers alike. In South Euclid, Ohio, our store at Mayfield & Green (#67264) is a vibrant hub where passion for coffee meets community spirit.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in South Euclid, Ohio, you will lead a dynamic team during shifts, ensuring exceptional customer service, operational excellence, and a welcoming store environment. This role is perfect for motivated individuals with retail or food service experience who thrive in fast-paced settings. You will coach baristas, manage daily operations, and contribute to the store's success while embodying Starbucks' values of connection and inspiration. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers a rewarding entry into leadership within one of the most admired brands in the world.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in delivering the Starbucks Experience. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to ensure smooth operations.

Leadership and Team Support

Direct the work of others, build strong team relationships, and foster a positive work environment. Your ability to communicate effectively and work collaboratively will drive team performance and customer satisfaction.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in South Euclid, Ohio, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to learn quickly.
• Knowledge of the retail environment and the ability to work as part of a team.
• Availability for flexible scheduling and commitment to regular attendance.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorite Starbucks products daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, and beyond. Our robust training programs, mentorship opportunities, and internal mobility initiatives have helped thousands of partners climb the career ladder. Many of our district and regional leaders started in hourly roles just like this one. With over 38,000 stores worldwide, opportunities for relocation and international assignments abound.

Training and Development

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and leadership. Ongoing development includes leadership workshops, online courses, and performance coaching tailored to your goals.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, planet, and profit. In South Euclid, Ohio, you'll contribute to a tight-knit community while enjoying the prestige of working for a Fortune 500 company. Our inclusive culture celebrates diversity, with employee resource groups and a focus on equity. Experience the pride of serving high-quality, ethically sourced coffee and creating moments of connection for customers. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for the role in Ohio), plus tips and benefits, this is more than a job—it's a career launchpad.

Role FAQs

Q: What is the work schedule like?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee markouts from day one, with full packages upon meeting eligibility.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 67264 in South Euclid, Ohio. Apply now to join our team!