Shift Supervisor - Starbucks Coffee Company, South San Francisco, CA

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, exceptional customer service, and commitment to creating inspiring spaces for communities worldwide. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 stores in more than 80 countries, serving millions of customers daily. At Starbucks, we are more than just a coffee company; we are a people company. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In South San Francisco, California, our store at 176 Gateway Blvd. (Store# 05312) embodies this ethos, offering a welcoming environment for locals to connect over handcrafted beverages and fresh food.

As a global leader in the retail and food sector, Starbucks invests heavily in its partners (that's what we call our employees). We prioritize diversity, equity, inclusion, and belonging, fostering a culture where every partner can thrive. Whether you're passionate about coffee craftsmanship or leadership, Starbucks provides unparalleled opportunities to grow your career while making a positive impact.

Role Overview

The Shift Supervisor role at Starbucks Store# 05312 in South San Francisco is a dynamic leadership position perfect for motivated individuals with retail experience. In this full-time role, you'll oversee store operations during your shift, ensuring exceptional customer experiences, team performance, and adherence to Starbucks standards. You'll coach baristas, handle cash transactions, maintain store safety, and deliver high-quality food and beverages. This position requires flexibility for early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

With strong interpersonal skills and the ability to direct others, Shift Supervisors play a pivotal role in building relationships with customers and team members alike. If you have at least six months of experience in customer service and task delegation, this is your chance to step into leadership at one of the most iconic brands in the world.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members effectively.

Leadership Focus

Direct the work of others, build team relationships, and foster a positive store culture. Your ability to learn quickly and communicate orally will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in South San Francisco, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and work collaboratively as part of a team.
• Strong interpersonal skills, effective oral communication, and knowledge of the retail environment.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.
• Ability to learn quickly and build meaningful relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks welcomes applicants with or without reasonable accommodations.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Eligible partners receive stock grants, making you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible expenses.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible roles, ensuring you feel valued immediately.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. We provide extensive training through Starbucks College Achievement Plan, leadership workshops, and mentorship programs. Many of our executives started as baristas or shift supervisors, proving that career mobility is real here. In South San Francisco, you'll gain hands-on experience in a high-volume store, positioning you for rapid promotion within the Bay Area or nationally.

Training and Development

From barista basics to advanced leadership courses, Starbucks invests over $300 million annually in partner training. Access digital learning platforms and in-store coaching to build skills in operations, customer service, and merchandising.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In South San Francisco, you'll serve a diverse clientele near San Francisco International Airport and tech hubs, contributing to the local vibe. Enjoy a premium work environment with modern equipment, collaborative teams, and the satisfaction of crafting moments of connection. With competitive pay estimated at $45,000-$55,000 annually (based on market rates for California retail leadership), plus benefits, this role offers stability and upside. Starbucks' culture of inclusivity ensures every partner belongs, regardless of background.

Apply now to lead shifts, inspire teams, and sip on success at Starbucks Coffee Company.

Role FAQs

Is this a full-time position?

Yes, Shift Supervisor roles at Starbucks are full-time, offering consistent hours and benefits eligibility.

What is the estimated salary range?

Based on market rates for South San Francisco, expect $45,000-$55,000 USD yearly, plus tips and benefits.

Do I need prior supervisory experience?

At least six months delegating tasks to others is required; customer service experience is essential.

What shifts will I work?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays as needed.

Are benefits available immediately?

Yes, eligible partners receive benefits like tuition coverage and stock grants from day one.

How do I apply?

Visit the Starbucks careers site, search for Store# 05312, and submit your application today!