About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Southfield, Michigan. As a Shift Supervisor at Store# 13380 on Southfield & Windflower, you'll be part of a dynamic team that crafts handcrafted beverages, provides outstanding service, and fosters community connections. Starbucks is committed to sustainability, ethical sourcing, and employee empowerment, making it a top employer in the retail and food service sectors.

Role Overview

The Shift Supervisor role at Starbucks in Southfield, Michigan, is a leadership position designed for motivated individuals ready to guide store operations during shifts. You'll oversee team members, ensure adherence to operating standards, and deliver the Starbucks Experience to every customer. This full-time opportunity requires flexibility for early mornings, evenings, weekends, nights, and holidays. With a focus on customer satisfaction, food and beverage quality, cash handling, safety, and security, Shift Supervisors play a pivotal role in maintaining the high standards that define Starbucks. Ideal candidates thrive in fast-paced retail environments, possess strong leadership skills, and are passionate about coffee and team development.

Key Responsibilities

As a Shift Supervisor, your daily duties will keep the store running smoothly and customers delighted. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to achieve operational excellence.

Leadership and Team Coordination

Shift Supervisors lead by example, building relationships and fostering a positive team environment. You'll coach baristas on best practices, resolve customer issues swiftly, and contribute to a culture of accountability and growth.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Southfield & Windflower, candidates should meet these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and products.
• Effective oral communication skills for team and customer interactions.
• Knowledge of the retail environment, strong interpersonal skills, and ability to work collaboratively as part of a team.
• Proven ability to build relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks provides training to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers tuition for online bachelor's degrees at Arizona State University.
• Bean Stock: Equity grants that make you a shareholder in the company.
• Spotify Premium: Free subscription as part of partner perks.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. Many Starbucks executives started as baristas or shift supervisors. With internal training programs, mentorship, and promotion-from-within culture, your career trajectory is unlimited. In Southfield, Michigan, this role positions you for growth within the Midwest region and beyond.

Training and Development

Upon hiring, you'll complete comprehensive onboarding, including barista skills, leadership workshops, and ongoing coaching. Starbucks University offers digital courses on everything from customer service to business operations.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to impact lives through meaningful work. In Southfield, you'll serve a diverse community while enjoying a supportive workplace that values inclusivity, innovation, and work-life balance. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for Michigan retail leadership roles), plus comprehensive benefits, this is an opportunity to elevate your career. Starbucks' commitment to sustainability, community involvement, and partner success sets it apart. Apply now to become part of the green apron family and lead the next generation of coffee enthusiasts.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

At least six months delegating tasks or coordinating employees is preferred.

What benefits are available immediately?

Perks like free coffee markouts start day one; full benefits including tuition coverage after eligibility.

Can I advance quickly?

Yes, high performers often promoted within months to management roles.

Is this a full-time position?

Yes, full-time with opportunities for overtime.