About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and coffee industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 49996 located at Telegraph & I-696 in Southfield, Michigan, you'll play a pivotal role in delivering the Starbucks Experience. This leadership position involves overseeing shift operations, coaching baristas, ensuring top-notch customer service, and maintaining store standards. Shift Supervisors are the heartbeat of our stores, stepping up to lead teams during busy periods while contributing hands-on to crafting beverages and serving guests. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this full-time role offers a dynamic platform to grow your career with Starbucks.

Store Location Highlights

Situated in Southfield, Michigan, near Telegraph Road and I-696, this store is conveniently positioned for high-traffic accessibility, serving the vibrant Detroit metro community. Enjoy the perks of working in a bustling suburban hub with easy commutes and a supportive local partner network.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for operational excellence and team leadership. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts running smoothly.

These responsibilities ensure every customer leaves with a smile and the store operates at peak efficiency.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to build relationships.
• Team-oriented mindset with flexibility for varied shifts.

No formal degree is required—your experience and passion are what matter most.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in daily drinks and snacks on us.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.

These perks reflect Starbucks' investment in partners' holistic success.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or District Manager. Many of our executives started as baristas. With internal mobility programs and tuition reimbursement, your path upward is supported every step.

Training & Development

From day one, you'll access Starbucks University for digital learning, hands-on barista training, and leadership workshops tailored to shift supervisors.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, inclusion, and sustainability. In Southfield, MI, you'll contribute to a welcoming store environment while enjoying competitive pay estimated at $36,000–$46,000 annually, flexible scheduling, and a supportive team. Starbucks partners work together to create moments of connection, one cup at a time. With global reach and local impact, this is where your leadership shines.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to others.

Q: What benefits start immediately?
A: Free drinks/food, Bean Stock, and Spotify Premium from day one; full health and tuition after eligibility.

Q: How do I apply?
A: Search for Store# 49996 on Starbucks careers site and submit your application today.

Q: Is this a full-time role?
A: Yes, full-time employment with benefits.