About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethically sourcing the finest arabica coffee and creating moments of connection for millions daily. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. In Springfield, Illinois, our stores embody this ethos, serving as vibrant hubs for locals seeking quality coffee and exceptional service.

Role Overview

As a Shift Supervisor at Starbucks Store# 13889 in Springfield-6th & Stevenson, you will play a pivotal role in leading our passionate team during shifts. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. You will oversee operations, coach baristas, ensure top-tier customer experiences, and uphold Starbucks' high standards for food and beverage quality. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to grow within a supportive, inclusive culture. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for Springfield, IL, reflecting our commitment to competitive compensation.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of our stores, balancing leadership with hands-on execution. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to deliver seamless service.

Leadership Focus

Direct the work of others, build team relationships, and foster a positive environment where every partner succeeds. Your ability to communicate effectively and work collaboratively will drive store performance.

Qualifications & Requirements

To excel as a Shift Supervisor, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to the dynamic retail environment.
• Strong interpersonal and oral communication skills.
• Proven ability to direct others, work as part of a team, and build relationships.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and future:

• Bean Stock: Receive stock grants as an eligible partner, sharing in the company's success.
• 100% Tuition Coverage: Enroll in Arizona State University Online bachelor's degree programs with full tuition reimbursement.
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits start day one for eligible roles, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many District Managers and above started as Shift Supervisors. Access online learning via Starbucks College Achievement Plan, mentorship opportunities, and internal mobility across thousands of stores. In Springfield, IL, you'll join a network of supportive leaders ready to guide your journey from barista to executive roles. Our culture emphasizes inclusion, equity, and growth, with 70% of management positions filled internally.

Training and Development

From hands-on barista skills to advanced leadership courses, Starbucks equips you with tools for success. Expect regular feedback, performance reviews, and opportunities to shadow higher roles.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Springfield, Illinois, you'll contribute to a store that serves as a local gathering spot, crafting moments of joy with every latte. Enjoy competitive pay, unparalleled benefits, and a flexible schedule that fits your life. Starbucks partners are empowered to make decisions, innovate, and grow. With our global reach and local impact, this Shift Supervisor role is your gateway to a rewarding career in the coffee industry.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Eligible partners receive benefits like free drinks, tuition coverage, and more from day one.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 13889 in Springfield, IL.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, work, and more.

This role at Starbucks Store# 13889 offers more than a job—it's a chance to lead, learn, and thrive. Apply now and brew your future with us!