About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in Springfield, Illinois, where we foster inclusive environments that inspire and nurture talent. As a Shift Supervisor at Store# 08121 on Springfield-Clear Lake & Dirksen Pkwy, you'll be part of a dynamic team driving the Starbucks experience forward.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. You'll oversee store operations during your shift, ensuring top-tier service, product quality, and team performance. This full-time opportunity in Springfield, Illinois, offers hands-on management experience, flexible scheduling, and a pathway to higher roles like store management. With a focus on customer satisfaction and operational excellence, Shift Supervisors embody Starbucks' mission to inspire and nurture the human spirit.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, supporting flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security measures.
• Prepare and coach team members in crafting beverages and food to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees, directing workflow to meet peak demands.
• Interact constantly with customers, fulfilling requests and building relationships to enhance the Starbucks experience.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Springfield, IL, candidates need proven leadership and customer service skills. Key qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, team collaboration, and retail environment knowledge.
• Availability for flexible hours, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, leadership, and hospitality is essential. Starbucks values diversity and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree through Arizona State University Online at no cost.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Complimentary subscription for music lovers.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and pastries on the house.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. Estimated salary for this role ranges from $36,000 to $46,000 annually, based on market rates in Springfield, IL, with opportunities for performance-based increases.

Career Growth at Starbucks

Starbucks invests in your development with comprehensive training programs, leadership workshops, and clear promotion paths. Many store managers and district leaders started as Shift Supervisors. In Springfield, you'll gain skills in team management, operations, and customer engagement, positioning you for roles like Assistant Store Manager or beyond. Our culture emphasizes internal mobility, with thousands of promotions annually.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. Work in a supportive environment where your contributions matter. In Springfield, Illinois, our store at Clear Lake & Dirksen Pkwy serves a vibrant community, offering a chance to build lasting relationships. Enjoy premium pay, unbeatable benefits, and the pride of working for a purpose-driven company committed to ethical sourcing, sustainability, and inclusivity. Search 'Starbucks Shift Supervisor Springfield IL' to learn more about local opportunities.

Role FAQs

What is the work schedule like?

Flexible, including early mornings, evenings, weekends, nights, and holidays, with consistent scheduling.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts and employee discounts start day one; full benefits after eligibility.

Is training provided?

Yes, comprehensive onboarding covers recipes, operations, and leadership.

How do I apply?

Visit Starbucks careers site, search for Store# 08121 in Springfield, IL, and submit your application today.

This role offers a premium opportunity to lead, grow, and thrive at Starbucks Coffee Company. Apply now and elevate your career!