Shift Supervisor - Starbucks Coffee Company in Springfield, Missouri

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across 80+ countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and empowering our partners (that's what we call our employees). In Springfield, Missouri, our store at Glenstone & Cherry (#13655) is a vibrant hub where locals gather for their daily brew and moments of joy.

Our commitment to ethical sourcing, sustainability, and partner well-being sets us apart. From responsibly grown coffee beans to innovative plant-based offerings, Starbucks leads the industry in quality and innovation. Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, and inclusion.

Role Overview

As a Shift Supervisor at Starbucks in Springfield, Missouri, you'll lead from the front lines, ensuring every customer leaves with a smile and a perfectly crafted drink. This dynamic role involves overseeing shift operations, coaching baristas, and upholding our high standards for food, beverage, and service excellence. Shift Supervisors are the heartbeat of our store, directing teams during peak hours and contributing to a positive, efficient environment.

Ideal for motivated individuals with retail or food service experience, this position offers flexible scheduling—including early mornings, evenings, weekends, nights, and holidays—to fit your lifestyle. With regular attendance and punctuality as core expectations, you'll thrive in a fast-paced setting where quick thinking and relationship-building are key.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Here's what you'll do:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including quality beverages and food products, cash handling, and store safety/security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Leadership Focus

Direct the work of others while fostering teamwork. Your ability to build relationships and communicate orally will ensure smooth shifts and exceptional guest experiences.

Qualifications & Requirements

To succeed as a Shift Supervisor, bring these qualifications to the table:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Strong interpersonal skills, effective oral communication, and knowledge of the retail environment.
• Team player mindset with the ability to build relationships.

No formal degree required—your passion for people and coffee is what counts. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true owner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) Match: Secure your future with our generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. We invest in your health, happiness, and holistic growth.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility program has helped thousands of partners advance—many starting just like you. Access free training, mentorship, and leadership development through Starbucks College Achievement Plan and beyond.

In Springfield, Missouri, opportunities abound in our district and region, with paths to corporate roles in operations, merchandising, or even product innovation.

Why Join Starbucks

Choosing Starbucks means joining a legacy of excellence. In Springfield, our Glenstone & Cherry store is more than a job—it's a community cornerstone. Experience the pride of crafting moments that matter, backed by a supportive culture and unbeatable benefits. With competitive pay estimated at $34,000–$42,000 annually (based on market rates for Missouri), plus tips and incentives, you'll be rewarded for your impact.

We're passionate about creating a welcoming third place between home and work. If you love coffee, people, and leadership, this is your chance to brew a brighter future.

Role FAQs

Is this a full-time position?

Yes, this Shift Supervisor role is full-time, with flexible hours to suit your schedule.

What experience is required?

Six months in customer service and six months delegating tasks; retail or food service background is ideal.

Are benefits available immediately?

Benefits like tuition coverage and 401(k) kick in after eligibility periods, with perks like free coffee from day one.

How do I apply?

Search for Store #13655 on Starbucks careers site and submit your application today!

Does Starbucks support career advancement?

Absolutely—our track record shows partners rising to executive levels through dedication and our growth programs.