About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming Third Place environment for our customers.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring passion to every interaction. As a Shift Supervisor at our Springfield, Oregon location (Store# 11201, Crossroads Center), you'll play a pivotal role in upholding our high standards of service and operations. Starbucks values diversity, equity, and inclusion, fostering a culture where every partner feels empowered to thrive.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Springfield, Oregon, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. You'll coach baristas on beverage and food preparation, manage cash handling, and maintain a safe, secure environment. This role requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail setting.

As a Shift Supervisor, you'll bridge the gap between entry-level baristas and store management, gaining hands-on leadership experience that propels your career forward. With Starbucks' emphasis on partner development, this position offers a clear path to higher roles like Assistant Store Manager or beyond.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to achieve peak performance during busy shifts.

These duties ensure smooth operations and memorable customer experiences at our Crossroads Center store in Springfield.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Springfield, Oregon, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Effective oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment, strong interpersonal skills, and the ability to work collaboratively as part of a team.
• Proven ability to build relationships with customers and partners alike.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees at Arizona State University—no strings attached.
• Bean Stock: Equity grants that make you a partial owner in the company, with real financial upside.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Springfield, you'll access leadership training programs, mentorship, and opportunities to advance quickly. Many of our store managers and district leaders started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your career trajectory is in your hands. Explore district management, regional roles, or even corporate positions—Starbucks supports your ambitions with tuition reimbursement and skill-building resources.

Training and Development

From onboarding to ongoing workshops, you'll receive world-class training on coffee expertise, customer service, and leadership. Our Barista Basics and Shift Supervisor certification programs ensure you're equipped for success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values community impact. In Springfield, Oregon, our Crossroads Center store serves as a local hub for connection. You'll contribute to sustainable practices, like our commitment to 100% ethically sourced coffee, and make a difference through volunteer time off and community service programs. With competitive pay estimated at $37,000–$48,000 annually (based on market rates for the role in Oregon), plus tips and benefits, this is more than a job—it's a rewarding career. Experience the pride of leading a team that creates moments of connection over every cup.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits start immediately?

Free drinks, tuition coverage eligibility, and more from day one.

Is this a full-time role?

Yes, full-time employment with comprehensive benefits.

How do I apply?

Search for Store# 11201 in Springfield, OR, on the Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now for the Shift Supervisor role at Starbucks in Springfield, Oregon, and join a legacy of excellence.