About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering community, and inspiring our partners (that's what we call our employees). In St. Augustine, Florida, our Store# 78784 at US 1 & FL 312 is a vibrant hub where history meets modern hospitality, welcoming locals and tourists alike.

Our commitment to ethical sourcing, sustainability, and partner development sets us apart. We roast the finest Arabica coffee beans and craft beverages with precision, while offering inclusive spaces for work, relaxation, and connection. Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, and inclusion.

Role Overview

As a Shift Supervisor at Starbucks in St. Augustine, Florida, you'll lead from the front lines, ensuring every customer leaves with an exceptional experience. This dynamic role involves overseeing baristas during shifts, maintaining store standards, and driving operational excellence. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll thrive in a fast-paced retail environment. Regular and consistent attendance is key, with or without reasonable accommodations.

Shift Supervisors are the heartbeat of our store, coaching teams on beverage and food preparation, handling cash securely, and upholding safety protocols. If you have six months of customer-facing experience and leadership skills, this position offers a platform to grow within one of America's most beloved brands.

Key Responsibilities

Operational Leadership

Direct the work of others by delegating tasks and coordinating teams of two or more employees. Ensure adherence to store operating policies, including quality beverage and food production, cash handling, safety, and security measures.

Customer Excellence

Interact constantly with customers, fulfilling requests with enthusiasm. Prepare and coach the preparation of drinks and food to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.

Team Coaching

Build relationships and work collaboratively as part of a team. Demonstrate strong interpersonal skills to motivate baristas and maintain a positive store environment.

Compliance and Standards

Maintain punctuality and flexibility in scheduling. Uphold Starbucks' high standards in the retail environment, learning quickly to adapt to daily demands.

Qualifications & Requirements

To succeed as a Shift Supervisor, bring at least six months of experience in customer service roles requiring constant interaction and request fulfillment. Leadership experience is essential: six months delegating tasks or coordinating two or more employees, with the ability to direct others effectively.

Key traits include quick learning, effective oral communication, retail environment knowledge, strong interpersonal skills, teamwork ability, and relationship-building prowess. Availability for flexible hours—including early mornings, evenings, weekends, nights, and holidays—is required, along with regular attendance and punctuality (with or without reasonable accommodations).

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth. Enjoy 100% tuition coverage for Arizona State University Online programs, empowering you to earn a bachelor's degree tuition-free. Participate in Bean Stock, our equity grant program that makes you a shareholder in the company.

Unwind with a complimentary Spotify Premium subscription and take advantage of free coffee and merchandise markouts for you and your family. Secure your future with our 401(k) with company match, plus comprehensive health, dental, and vision insurance. Additional perks include paid time off, partner discounts, and mental health resources.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our leadership development programs, mentorship opportunities, and internal mobility mean 70% of our leaders started as hourly partners. In St. Augustine, you'll gain hands-on experience in a high-volume store, building skills for corporate paths in operations, merchandising, or supply chain.

With ongoing training via Starbucks College Achievement Plan and digital learning platforms, your career trajectory is limitless. Many partners progress to multi-unit leadership or innovative roles in product development and sustainability.

Why Join Starbucks

Choose Starbucks for a premium career where your contributions matter. In St. Augustine's historic charm, lead a team passionate about coffee culture while enjoying Florida's sunny vibes. We're committed to an inclusive workplace, offering reasonable accommodations and supporting work-life balance.

Experience the pride of crafting moments of connection, backed by a supportive global network. With competitive pay estimated at $34,000–$42,000 annually (based on market rates for the role in St. Augustine, FL), plus tips and benefits, this is more than a job—it's a pathway to fulfillment.

Role FAQs

What experience is required?

Six months in customer service and six months delegating tasks to employees.

Are flexible hours mandatory?

Yes, including early mornings, evenings, weekends, nights, and holidays.

What benefits stand out?

100% ASU Online tuition coverage, Bean Stock, Spotify Premium, free coffee markouts, and 401(k) match.

Is this a full-time role?

Yes, full-time employment with opportunities for growth.

How do I apply?

Search for Store# 78784 in St. Augustine, FL, on Starbucks careers site and submit your application today!