About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, exceptional customer service, and commitment to creating a welcoming third place between home and work. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 stores across 80+ countries, serving millions of customers daily. In Canada, Starbucks operates hundreds of locations, including in vibrant communities like St. John's, NL, where we blend global expertise with local passion. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at Store# 16187 on Stavanger & Torbay in St. John's, you'll be part of a dynamic team driving this mission forward.

Role Overview

The Shift Supervisor role at Starbucks is a pivotal leadership position designed for motivated individuals ready to take charge during shifts. Located at Store# 16187 in St. John's, NL, this full-time opportunity involves overseeing store operations, coaching partners, and ensuring every customer leaves with a smile. Shift Supervisors act as the eyes and ears of the store manager, fostering a positive team environment while executing flawless service. With an estimated salary range of $38,000 - $48,000 CAD annually (based on Canadian retail/food sector rates with a buffer), this role offers competitive pay, extensive benefits, and clear paths for advancement in the coffee industry.

Why This Role Stands Out in St. John's

In St. John's, NL, Starbucks Shift Supervisors play a key role in the local community, serving quality beverages and building lasting customer relationships. This position demands quick thinking, team leadership, and a passion for retail excellence, making it ideal for those eyeing long-term careers at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful. Responsibilities include but are not limited to:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Providing constructive feedback to the store manager on partner performance during your shift.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to leadership.
• Delivering legendary customer service by prioritizing the customer-first attitude and forging genuine connections with every guest.
• Developing positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Executing all store operations during scheduled shifts with precision.
• Providing consistent quality beverages, whole bean coffee, and food products by strictly adhering to recipe and presentation standards.

Leadership in Action

Expect to direct the work of others, ensuring smooth operations even during peak hours. Your ability to learn quickly and adapt will be crucial in this fast-paced retail environment.

Qualifications & Requirements

Starbucks seeks candidates who thrive in team settings and excel in customer-facing roles. Essential qualifications include:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master recipes, operations, and Starbucks standards.
• Effective oral communication skills for coaching partners and engaging customers.
• Strong knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills to build team rapport and customer loyalty.
• Proven ability to work collaboratively as part of a team.

No formal degree is required, but prior experience in retail, food service, or hospitality is highly valued. Availability for flexible shifts, including evenings and weekends, is essential for this full-time role in St. John's, NL.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions (adapted for Canadian plans like RRSP contributions).

Additional perks include health insurance, paid time off, partner discounts, and wellness programs, ensuring comprehensive support for you and your family.

Career Growth at Starbucks

At Starbucks, Shift Supervisor is more than a job—it's a launchpad for your career. Many store managers, district managers, and executives started as supervisors. We invest in your development through ongoing training, leadership programs, and tuition assistance. In St. John's, NL, you'll have opportunities to advance within our Canadian network, with paths to multi-unit leadership and corporate roles. Our promote-from-within culture means your hard work directly translates to promotions.

Training and Development

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and operations, positioning you for rapid growth.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in St. John's means becoming part of a global brand that values inclusivity, sustainability, and community impact. We prioritize partner well-being, offering flexible schedules, competitive pay, and perks that enhance your life. In Canada, we're committed to local hiring and supporting Atlantic communities. Whether you're passionate about coffee or leadership, this role offers purpose, stability, and excitement. Experience the pride of leading a team that creates moments of connection daily.

Role FAQs

Q: What is the salary for this Shift Supervisor role?
A: Estimated at $38,000 - $48,000 CAD per year, based on market rates in St. John's, NL.

Q: Is this a full-time position?
A: Yes, full-time with flexible shift schedules.

Q: What benefits does Starbucks offer Canadian partners?
A: Including Bean Stock, tuition coverage, free drinks/food, Spotify Premium, and retirement matching.

Q: Do I need prior experience?
A: Retail or food service experience is preferred but not mandatory; we provide training.

Q: How do I apply?
A: Visit Starbucks careers site and search for Store# 16187 in St. John's, NL. Apply now to join our team!