About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are a community of passionate individuals dedicated to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee beans to creating inclusive spaces where customers can connect.

In the United States, Starbucks offers dynamic career opportunities in retail, operations, and leadership. As a Shift Supervisor in Stamford, Connecticut, you'll be part of a supportive team at Store# 67831, Bulls Head, contributing to the vibrant local community while advancing your professional journey with a company renowned for employee development and comprehensive benefits.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Stamford, CT, is a leadership role designed for motivated individuals ready to take charge during shifts. This full-time opportunity involves overseeing store operations, coaching baristas, ensuring top-tier customer service, and upholding Starbucks' high standards for food and beverage quality. Shift Supervisors are the backbone of our stores, directing teams to deliver the 'Starbucks Experience' consistently. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role suits those who thrive in a fast-paced retail environment and enjoy building relationships with customers and colleagues alike.

At Store# 67831 in Stamford's Bulls Head area, you'll lead a team in a bustling location, preparing customized beverages, handling cash securely, and maintaining a safe, welcoming atmosphere. This position requires quick learning, strong communication, and the ability to delegate effectively, making it ideal for those with prior customer-facing and supervisory experience.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to seamless store operations:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare beverages and coach team members on recipes, customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure efficient operations.

Customer Focus

Interact constantly with customers, fulfilling requests promptly and building lasting relationships to enhance loyalty and satisfaction.

Team Leadership

Direct the work of others, fostering a collaborative team environment while upholding Starbucks' standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Stamford, CT, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and team-working capabilities.
• Relationship-building prowess and flexibility for varied shifts.

Reasonable accommodations are available, ensuring an inclusive hiring process. No formal education beyond high school is required, but a passion for coffee and hospitality is essential.

Benefits & Perks

Starbucks sets the standard for partner benefits in the retail industry, offering comprehensive packages from day one:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a stakeholder in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' investment in your well-being and long-term success.

Career Growth at Starbucks

Starbucks is committed to internal mobility, with 80% of leaders starting in hourly roles. As a Shift Supervisor, you'll gain hands-on leadership experience, paving the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. Our robust training programs, mentorship opportunities, and performance-based promotions empower you to climb the ladder quickly. Many Shift Supervisors transition to corporate positions or international assignments, leveraging Starbucks' global network.

Development Resources

Access Starbucks College Achievement Plan, leadership workshops, and ongoing coaching to build skills in operations, customer service, and business management.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, inclusion, and sustainability. In Stamford, CT, you'll contribute to a community hub while enjoying competitive pay estimated at $38,000-$48,000 annually, flexible scheduling, and unparalleled benefits. Starbucks partners rave about the sense of belonging, opportunities for impact, and the joy of crafting moments of connection over coffee. Whether you're passionate about leadership or seeking a stepping stone to greater heights, this role offers premium experiences and factual growth potential.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Is prior supervisory experience required?

At least six months delegating tasks or coordinating teams is preferred.

What benefits start immediately?

Free coffee markouts, Spotify Premium, and access to tuition coverage from day one.

How does Starbucks support career advancement?

Through internal promotions, training, and programs like Bean Stock and ASU Online.

Is this a full-time role?

Yes, full-time employment with comprehensive benefits.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Stamford, CT today and brew your future with us.