Shift Supervisor - Starbucks Coffee Company in Sterling, Virginia

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on ethically sourcing premium Arabica coffee, crafting handcrafted beverages, and creating welcoming third-place environments where customers connect. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

In Sterling, Virginia, at the Dulles Town Center Kiosk (Store #13930), Starbucks continues this legacy by serving the local community with exceptional service and products. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering a positive store culture.

Role Overview

The Shift Supervisor position at Starbucks in Sterling, Virginia, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee store operations during shifts, coach baristas, ensure top-quality customer service, and maintain a safe, efficient environment. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life while advancing your career in the coffee industry.

With a focus on team development and operational excellence, Shift Supervisors at Starbucks embody our core values of connection, inclusivity, and excellence. If you thrive in fast-paced retail settings and have a passion for coffee and people, this role is your gateway to leadership at one of the most admired brands globally.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies and standards, including delivering quality beverages and food products.
• Handle cash transactions accurately while prioritizing store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure smooth operations.

Leadership Focus

Direct the work of others, providing guidance and support to build a high-performing team. Your ability to communicate effectively and foster relationships will drive success during every shift.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Sterling, VA, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Proven capacity to build relationships with customers and colleagues.

No formal degree is required—your passion, experience, and drive are what matter most. Starbucks values diverse backgrounds and offers reasonable accommodations to support all partners.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee & Drink Markouts: Enjoy handcrafted beverages and food on us during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being so you can thrive.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. With internal mobility opportunities across thousands of stores, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. Our tuition coverage via ASU Online opens doors to bachelor's degrees in business, leadership, and more, fueling upward mobility.

Training & Development

From day one, you'll access Starbucks University for e-learning modules, hands-on coaching, and mentorship. We promote from within, recognizing talent and dedication.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Sterling, Virginia, you'll contribute to a vibrant store at Dulles Town Center Kiosk, connecting with diverse customers and building lasting team bonds. Our culture emphasizes inclusivity, sustainability, and innovation, with initiatives like ethical sourcing and community giveback programs. Enjoy a premium work environment with premium pay (estimated $36,000–$46,000 annually), unparalleled benefits, and the satisfaction of crafting moments of connection. Starbucks partners are empowered to make decisions, innovate, and grow. Ready to elevate your career? Apply now and become part of the Starbucks story.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Virginia's retail sector, expect $36,000–$46,000 USD yearly, with opportunities for tips and performance bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and six months delegating tasks; retail or food service experience is ideal.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits like tuition coverage and health plans shortly after starting.

How do I apply?

Search for Store #13930 in Sterling, VA, on the Starbucks careers site and submit your application today!