Shift Supervisor - Starbucks Coffee Company in Sterling, Virginia

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium arabica coffee and creating inspiring moments for millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across 80+ countries. In the U.S., locations like Store# 07387 at RTE 7 - CLOCK TOWER/STERLING in Sterling, Virginia, embody our mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

At Starbucks, we prioritize partner (employee) success, offering comprehensive benefits, career advancement, and a supportive culture. Whether you're crafting handcrafted beverages or leading a shift, you'll contribute to a brand synonymous with quality, community, and innovation in the coffee industry.

Role Overview

As a Shift Supervisor at Starbucks in Sterling, Virginia, you'll lead from the front lines, ensuring exceptional customer experiences while supporting store operations. This dynamic role involves supervising baristas, maintaining high standards in food and beverage preparation, and fostering a positive team environment. Ideal for motivated leaders with retail experience, this position offers flexible scheduling and pathways to store management and beyond.

Shift Supervisors at Starbucks are key to delivering the 'Starbucks Experience' – warm, personalized service paired with perfectly prepared drinks and food. In Sterling, VA, you'll serve a vibrant community at our RTE 7 - CLOCK TOWER location, balancing fast-paced service with genuine connections.

Key Responsibilities

Shift Supervisors play a pivotal role in daily operations. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the work of two or more employees to keep shifts running smoothly.

Leadership Focus

Direct the work of others, build relationships, and create a collaborative team atmosphere. Your ability to communicate effectively and work as part of a team will drive store success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks Sterling, VA, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate orally effectively.
• Strong interpersonal skills, retail environment knowledge, and team-building capabilities.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers tuition for online bachelor's degrees from Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a partial owner in the company.
• Spotify Premium: Free subscription for all partners.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food during shifts.
• 401(k) Match: Generous company matching contributions for retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. These benefits start day one for eligible partners, underscoring Starbucks' commitment to holistic support.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager, Store Manager, or district roles. Over 70% of U.S. leaders started as hourly partners. Access mentorship, leadership training, and global opportunities. In Sterling, VA, this role is a launchpad for retail management careers in the coffee industry.

Training & Development

Comprehensive onboarding includes barista skills, leadership workshops, and ongoing coaching. Starbucks University offers digital courses on everything from customer service to business acumen.

Why Join Starbucks

Joining Starbucks means more than a job – it's a community. In Sterling, Virginia, you'll connect with locals, innovate menus, and contribute to sustainability efforts like our Greener Stores promise. Enjoy a premium work culture emphasizing inclusivity, work-life balance, and purpose-driven work. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for Virginia retail supervisors), plus tips and benefits, this is a rewarding opportunity.

Starbucks partners rave about the flexibility, camaraderie, and growth. As a Shift Supervisor, you'll lead with impact in a brand that values you.

Role FAQs

What is the estimated salary for this role?

Based on U.S. retail/food sector rates in Virginia, expect $36,000-$46,000 yearly, plus tips and performance incentives.

Is this a full-time position?

Yes, full-time with flexible shifts averaging 30-40 hours weekly.

What experience is required?

Six months customer service and six months leading/coordinating teams.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits starting day one, including tuition coverage and free drinks.

How do I apply?

Search for Store# 07387 in Sterling, VA on Starbucks careers site and submit your application today!

Starbucks is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.