About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing ethically grown coffee from sustainable farms, crafting exceptional beverages, and creating welcoming Third Place environments where communities connect. As a Shift Supervisor at our Sumner, Washington location—Store# 03257 at The Market at Lake Tapps—you'll play a pivotal role in delivering this signature Starbucks experience.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted drink. Located in Sumner, Washington, this role offers the chance to lead a passionate team while enjoying the perks of working for a Fortune 500 company renowned for employee development and comprehensive benefits. Whether you're delegating tasks, coaching baristas, or handling customer requests, you'll be at the heart of creating memorable moments.

Why Sumner, Washington?

Sumner, nestled in the beautiful Pacific Northwest, offers a vibrant community with proximity to Lake Tapps and stunning natural surroundings. Our store at The Market at Lake Tapps is a hub for locals seeking quality coffee and friendly service, making it an ideal spot to build your career.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Uphold store operating policies and standards, focusing on quality beverages and food products, precise cash handling, and maintaining safety and security protocols.
• Prepare and coach the team in preparing food and beverages according to standard recipes or customized orders, adapting for temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

These responsibilities ensure smooth operations and exceptional customer service, positioning you as a key leader in the store.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Sumner, WA, you'll need:

• Six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• At least six months delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships and foster teamwork.
• Knowledge of the retail environment and the capacity to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks sets the standard for employee benefits, offering partners (that's what we call our employees) unparalleled rewards:

• Bean Stock: Receive stock grants to become a stakeholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Merch Markouts: Complimentary handcrafted beverages and exclusive partner discounts on merchandise.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and global transfer opportunities. Estimated salary for this role ranges from $38,000 to $48,000 annually, competitive with retail/food sector rates in Washington state.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor Foundations, and advanced management programs. Many of our district managers and executives started as baristas. With internal promotion rates among the highest in retail, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond—locally in Sumner or across our global network. We offer mentorship, tuition assistance, and leadership workshops to fuel your ascent.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. You'll work with diverse teams, engage with loyal customers, and contribute to sustainable practices like our Greener Stores initiative. In Sumner, WA, enjoy a supportive store culture amid the Pacific Northwest's natural beauty. Starbucks values inclusivity, with policies supporting work-life balance, mental wellness, and equitable opportunities. Experience the pride of leading shifts where every interaction matters, backed by a brand synonymous with quality and innovation.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits upon hire, including stock, tuition coverage, and free drinks.

Q: Is training provided?
A: Comprehensive onboarding covers recipes, operations, leadership, and safety.

Q: Can I transfer stores?
A: Yes, after establishing tenure, explore opportunities across 38,000+ locations worldwide.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Sumner, Washington today and become part of something bigger.