About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of creating a culture of warmth and belonging, acting with integrity, and being performance-driven. Joining Starbucks means becoming part of a global family dedicated to sustainability, innovation, and partner success.

Role Overview

The Shift Supervisor role at Starbucks Store# 08114, located at Main & Riverside in Susanville, California, is a dynamic leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. As a Shift Supervisor, you will support the store management team in delivering outstanding customer experiences, ensuring operational excellence, and fostering a positive team culture. This role requires availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a vibrant, customer-facing setting.

Shift Supervisors at Starbucks are key players in maintaining store standards, coaching baristas, and driving sales through exceptional service. With Susanville's community-focused atmosphere, this position offers the chance to build lasting relationships with loyal customers while advancing your career in the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Here are the core responsibilities:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet customer demands.
• Adhere to store operating policies and standards, including providing quality beverages and food products, cash handling, and upholding store safety and security protocols.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members to optimize efficiency.

Leadership and Team Support

Direct the work of others, build strong team relationships, and contribute to a collaborative environment where every partner feels valued.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Susanville, CA, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the ability to work seamlessly as part of a team.
• Demonstrated capacity to build relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility programs have helped thousands advance, with many starting as baristas and rising to district or regional leadership. In Susanville, you'll benefit from mentorship and training tailored to your goals, ensuring long-term career success in the retail and coffee sectors.

Training and Development

From barista basics to advanced management courses, Starbucks invests in your professional journey with ongoing learning opportunities.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Susanville means more than a job—it's a chance to lead with purpose in a brand that values inclusivity, sustainability, and innovation. Enjoy competitive pay, unbeatable benefits, and a supportive culture that celebrates diversity. In a tight-knit community like Susanville, you'll make a real impact while growing personally and professionally. Starbucks partners enjoy global transfer opportunities, community involvement programs, and the pride of working for a company that gives back through initiatives like the Starbucks Foundation.

With our focus on work-life balance, mental health support, and performance incentives, this is your opportunity to brew a brighter future.

Role FAQs

Q: What is the work schedule like?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store needs.

Q: Are there advancement opportunities?
A: Yes, Shift Supervisors often progress to management roles with proven performance and training.

Q: What benefits are available immediately?
A: Eligible partners enjoy benefits like free coffee markouts and Spotify Premium from day one, with comprehensive packages upon meeting eligibility.

Q: Is prior coffee experience required?
A: No, but six months of customer service and leadership experience is preferred; we'll train you on Starbucks standards.

Q: How does Starbucks support work-life balance?
A: Through flexible scheduling, paid time off, mental health resources, and a culture of belonging.

Ready to lead the next shift at Starbucks? Apply now and become a partner in our success story.