About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Sylva, North Carolina. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at Store# 66412 on E. Main St & Walmart Plaza, you'll be part of a dynamic team driving this mission forward in a retail setting focused on craftsmanship and community.

Role Overview

The Shift Supervisor role at Starbucks in Sylva, North Carolina, is a leadership position perfect for motivated individuals with retail experience. You'll oversee store operations during your shift, ensuring top-tier service, product quality, and team performance. This full-time opportunity demands flexibility, strong communication, and a passion for coffee and customer satisfaction. With six months of relevant experience, you'll coach baristas, manage tasks, and contribute to a safe, efficient store environment. Competitive pay, comprehensive benefits, and clear paths for advancement make this role a launchpad for a rewarding career at Starbucks.

Why Sylva, NC?

Sylva, nestled in the scenic Blue Ridge Mountains of North Carolina, offers a picturesque backdrop for your Starbucks career. Our store at E. Main St & Walmart Plaza serves the local community with premium beverages and food, fostering connections in this charming town.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Uphold store operating policies and standards, delivering quality beverages and food products, accurate cash handling, and prioritizing safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Leverage six months of experience to delegate tasks and coordinate the work of two or more employees effectively.

These responsibilities ensure smooth operations and elevate the customer experience at our Sylva location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks standards rapidly.
• Effective oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment, strong interpersonal skills, and the ability to work collaboratively while building relationships.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee Markouts: Enjoy handcrafted beverages and food on your shifts.
• 401(k) Match: Generous company matching to secure your financial future.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts, creating a total rewards package valued at over $20,000 annually for many partners.

Career Growth at Starbucks

Starbucks invests in your development with structured training, leadership programs, and opportunities to advance. Many Shift Supervisors progress to Assistant Store Manager, Store Manager, or district roles. Our internal mobility rate exceeds 70%, with tools like the Starbucks College Achievement Plan and leadership academies fueling promotions. In Sylva, you'll gain hands-on experience that propels your trajectory in the coffee industry or retail management.

Training and Support

New hires receive comprehensive onboarding, including barista skills, food safety certification, and supervisory training. Ongoing coaching ensures you're equipped to excel.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community of purpose-driven partners. We prioritize inclusivity, sustainability (like our 50% ethically sourced coffee goal), and work-life balance. In Sylva, contribute to a store that strengthens local ties while accessing global opportunities. With competitive estimated salaries of $34,000–$42,000 USD yearly (based on market rates for North Carolina retail supervisors), plus benefits, this role offers stability and upside. Stand out in a premium brand where your leadership shapes customer moments.

Role FAQs

Q: What shifts will I work?
A: Flexible schedules including mornings, evenings, weekends, and holidays to support 24/7 operations.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to others.

Q: What benefits start immediately?
A: Free drinks/food, stock grants, and tuition coverage are available from day one for eligible partners.

Q: How do I apply?
A: Visit our careers site, search for Store# 66412 in Sylva, NC, and submit your application today.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, duties, and more.

Ready to lead at Starbucks? Apply now and brew your future in Sylva, North Carolina.