About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over every cup. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and partner (employee) well-being. At Starbucks, we're more than just a coffee company; we're committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.

Role Overview

As a Shift Supervisor at Starbucks Store# 09623, located at Scottsdale & McKellips in Tempe, Arizona, you'll play a pivotal role in leading your team during shifts to create unforgettable customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. Shift Supervisors ensure operational excellence, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers a chance to advance your career in a supportive, growth-oriented company.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations, balancing leadership with hands-on involvement. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize efficiency.
• Directing the work of others to achieve peak performance during busy shifts.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Tempe, Arizona, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others in a fast-paced setting.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for clear team instructions and customer engagement.
• Strong interpersonal skills and the ability to build relationships with team members and customers.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers an industry-leading benefits package designed to support partners' health, financial well-being, and work-life balance. Enjoy:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy Starbucks products on every shift.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or District Manager. Many of our top executives started as baristas. With internal mobility programs and tuition assistance, your career path is limitless. In Tempe, Arizona, join a vibrant district with room for rapid progression in the retail and coffee industry.

Training and Development Programs

From Barista Basics to advanced leadership courses, Starbucks University equips you with skills for success. Participate in hands-on workshops, e-learning modules, and mentorship from seasoned managers.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In Tempe, Arizona, contribute to a welcoming store environment where every shift builds lasting customer loyalty. Experience a premium workplace culture with competitive pay estimated at $37,000–$48,000 annually, inclusive benefits, and the satisfaction of leading a team that crafts moments of connection. Starbucks partners enjoy a sense of belonging, opportunities for impact, and the pride of working for a brand synonymous with excellence.

Role FAQs

What is the work schedule like for a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams, plus customer service experience.

What benefits are available from day one?

Immediate access to free coffee markouts, plus comprehensive benefits after eligibility, including tuition coverage and 401(k).

How does Starbucks support career advancement?

Through training, tuition reimbursement, and internal promotion opportunities to management roles.

Is this a full-time position?

Yes, full-time role with opportunities for overtime during peak periods.