About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks offers dynamic career opportunities in retail, operations, and leadership. As a Shift Supervisor at our Timonium Square store (Store# 28147) in Timonium, Maryland, you'll play a pivotal role in delivering the Starbucks Experience to loyal customers and team members alike.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Timonium, Maryland, is a leadership role designed for motivated individuals ready to step up during busy shifts. You'll oversee store operations, coach baristas, ensure exceptional customer service, and maintain our high standards for food and beverage quality. This full-time role requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

With six months of customer service and team coordination experience, you'll direct the work of others, handle cash securely, and uphold store safety protocols. This position offers a platform to build leadership skills while enjoying the perks of working for a Fortune 500 company renowned for employee development.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies, including providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to keep operations smooth.

Leadership Focus

Direct the work of your team, fostering a positive environment where everyone excels. Your ability to learn quickly and communicate effectively will be key to success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Timonium, Maryland, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and build strong relationships.
• Effective oral communication skills and quick learning aptitude.
• Knowledge of the retail environment, strong interpersonal skills, and teamwork ability.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in the company's success.
• 100% Tuition Coverage: Enroll in Arizona State University Online bachelor's degree programs with full tuition reimbursement—no strings attached.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Markouts: Enjoy complimentary handcrafted beverages and food markouts during shifts, plus discounts on merchandise.
• 401(k) Match: Company-matched retirement savings to secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for exclusive events. These benefits underscore Starbucks' commitment to your well-being and growth.

Career Growth at Starbucks

Starbucks invests heavily in internal development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our leadership training programs, mentorship opportunities, and tuition coverage empower you to climb the ladder. Many of our executives started as baristas, proving that dedication leads to rewarding careers. In Timonium, Maryland, this role is your entry to a national network of opportunities.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service excellence, and operational leadership. Ongoing coaching ensures you stay ahead in the competitive retail landscape.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, innovation, and community impact. In Timonium Square, you'll serve a vibrant neighborhood, contribute to sustainable practices like ethical sourcing, and work with a supportive team. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Maryland), plus unparalleled benefits, this is more than a job—it's a career launchpad. Starbucks partners with local communities, offering volunteer time and matching donations.

Experience the pride of leading shifts where every interaction matters. Whether crafting the perfect latte or motivating your team, you'll make a difference daily.

Role FAQs

What is the estimated salary for this role?

Based on retail sector rates in Timonium, Maryland, expect $36,000–$46,000 yearly, with opportunities for performance bonuses and tips.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and team coordination; retail or food service preferred.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits after meeting introductory period requirements.

How do I apply?

Search for Store# 28147 on Starbucks careers site and submit your application today!

Ready to lead at Starbucks? Apply now and brew your future in Timonium, Maryland.