About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Tinley Park, Illinois, you will play a vital role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 14163, located at 159th & Harlem in Tinley Park, Illinois, is perfect for motivated leaders passionate about coffee, customer service, and team development. In this full-time role, you will oversee shift operations, ensure top-tier product quality, and foster a positive store atmosphere. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this position offers the opportunity to grow within a supportive, high-energy team. Starbucks Shift Supervisors are the backbone of store success, directing daily activities and delivering the Starbucks Experience to every guest.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies and standards, including providing high-quality beverages and food products, precise cash handling, and upholding safety and security protocols.
• Prepare beverages and coach baristas on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure smooth operations.

Leadership Focus

Direct the work of others with confidence, building strong relationships and promoting teamwork in a fast-paced retail setting.

Qualifications & Requirements

To thrive as a Starbucks Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of guest requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Strong ability to learn quickly and adapt to new procedures.
• Effective oral communication skills and knowledge of the retail environment.
• Outstanding interpersonal skills, with the capacity to work collaboratively and build lasting relationships.

Reasonable accommodations are available to support your success. This role demands availability for flexible scheduling and a commitment to Starbucks' high standards.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner-owner in the company.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and fresh bakery items on every shift.
• 401(k) Match: Secure your future with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests in your professional development with robust training programs, leadership workshops, and clear paths to advancement. Many of our district managers and store managers started as Shift Supervisors. With opportunities to relocate, pursue management roles, or even join corporate teams, your career at Starbucks is limitless. In Tinley Park, you'll gain hands-on experience in a thriving market, positioning you for rapid promotion.

Training and Development

From barista basics to advanced leadership certification, Starbucks provides ongoing education to sharpen your skills and confidence.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, inclusion, and sustainability. In Tinley Park, you'll serve a vibrant community while enjoying a supportive work environment. Our commitment to ethical sourcing, community involvement, and employee empowerment sets us apart. As a Shift Supervisor, you'll lead with impact, inspire your team, and create moments of connection that keep guests returning. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for Illinois retail leadership roles), plus unparalleled benefits, this is your chance to elevate your career.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more start on day one, with full benefits upon eligibility.

Is there room for advancement?

Absolutely – many leaders began in supervisory roles with paths to management and beyond.

How does Starbucks support work-life balance?

Through flexible scheduling, mental health resources, and generous PTO policies.

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Tinley Park today and join a team that's changing the world, one cup at a time.