About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. In Canada, Starbucks operates hundreds of locations, including high-traffic spots like the Royal Bank Plaza PATH in Toronto. We pride ourselves on sourcing ethically grown coffee, fostering inclusive workplaces, and creating moments of connection for our customers and partners alike. As a Shift Supervisor at Starbucks Coffee Company in Toronto, you'll be part of a dynamic team that powers this iconic brand forward.

Role Overview

The Shift Supervisor role at Starbucks Store# 71639, located in the bustling Royal Bank Plaza PATH in Toronto, ON, is perfect for motivated leaders passionate about coffee, customer service, and team development. In this full-time position, you'll support store operations during your shift, coach partners to success, and ensure every customer leaves with a smile. This entry-level leadership role offers hands-on experience in retail management within the vibrant coffee industry, with opportunities to advance quickly in one of Canada's top employers.

Why This Role Stands Out

As a Shift Supervisor, you'll bridge the gap between barista and manager, directing daily operations while building genuine relationships with your team and guests. Located in Toronto's PATH system, this store sees high foot traffic from professionals and commuters, making it an exciting environment to hone your skills.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in maintaining our high standards. Core duties include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Delivering feedback to the store manager on partner performance during your shift to drive continuous improvement.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and communicating them promptly.
• Providing legendary customer service by prioritizing the customer-first attitude and forging meaningful connections with every guest.
• Developing positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Executing store operations seamlessly, including preparing quality beverages, whole bean coffee, and food products while adhering to recipe and presentation standards.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Toronto, you'll need:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Effective oral communication skills for coaching and customer interactions.
• Strong knowledge of the retail environment, particularly in fast-paced food and beverage settings.
• Exceptional interpersonal skills to build team rapport and customer loyalty.
• Proven ability to work collaboratively as part of a team.

No formal education is required, but prior experience in retail, food service, or hospitality is highly valued. Flexibility for shift work, including evenings and weekends, is essential in this dynamic role.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity in the company through stock options, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Partner Markouts: Enjoy complimentary handcrafted beverages and food items daily.
• 401(k) Match: Generous company matching contributions to your retirement savings (adapted for Canadian partners via RRSP equivalents).

Additional perks include comprehensive health coverage, paid time off, mental health resources, and exclusive partner discounts on travel and merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our store managers, district managers, and executives started in roles just like this. With internal promotion rates exceeding 70%, your path to higher roles—like Assistant Store Manager or beyond—is clear and supported. In Toronto's competitive market, this position is a launchpad for long-term retail leadership careers.

Training & Development

From day one, you'll access Starbucks University for digital learning modules, mentorship from experienced managers, and opportunities to shadow in operations, merchandising, and customer experience.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and sustainability. We're committed to hiring from within our communities, supporting local Toronto initiatives, and reducing our environmental footprint through reusable cups and ethical sourcing. As a Shift Supervisor in Royal Bank Plaza PATH, you'll contribute to a store that serves thousands daily while enjoying a supportive culture, competitive pay estimated at $42,000–$52,000 CAD annually, and benefits that set us apart. Experience the pride of leading a team that creates joy one cup at a time.

Role FAQs

Q: Is this a full-time role? Yes, full-time with flexible scheduling.

Q: What is the estimated salary? Approximately $42,000–$52,000 CAD per year, based on experience and market rates in Toronto.

Q: Are there advancement opportunities? Absolutely—over 70% of leadership roles are filled internally.

Q: What benefits are available immediately? Free drinks/food start day one; full benefits after eligibility period.

Q: Do I need prior supervisory experience? Preferred but not required; we'll train motivated candidates.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks Store# 71639 today and become part of something bigger.