About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of stores, including the location at 1417 Danforth Avenue in Toronto, ON, where innovation meets community. As a Shift Supervisor at Starbucks Coffee Company in Toronto, you'll be part of a mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

Role Overview

The Shift Supervisor role at Starbucks Store# 25624, located at 1417 Danforth Avenue in Toronto, ON, is a dynamic leadership position perfect for motivated individuals passionate about coffee, teamwork, and customer experience. In this full-time role, you'll support the store manager by overseeing shift operations, coaching partners, and ensuring every customer leaves with a smile. This position offers hands-on leadership experience in a fast-paced retail environment, with opportunities to grow within one of the most iconic brands in the world. Estimated salary ranges from $38,000 to $48,000 CAD annually, based on market rates for retail leadership in Toronto's competitive food service sector.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team empowerment. Key responsibilities include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Providing constructive feedback to the store manager on partner performance during your shift.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to leadership.
• Delivering legendary customer service by prioritizing the customer-first attitude and building genuine connections with every guest.
• Developing positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Executing store operations seamlessly during scheduled shifts, including opening and closing procedures.
• Providing consistent quality beverages, whole bean coffee, and food products by strictly adhering to recipe and presentation standards.

Leadership in Action

Shift Supervisors at Starbucks are the heartbeat of the store during their shifts, directing the work of others while fostering a collaborative atmosphere. This role demands quick thinking, effective communication, and a deep knowledge of the retail environment to keep everything running smoothly.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Toronto, ON, you'll need a blend of skills and experience that align with our high standards. Essential qualifications include:

• Ability to direct the work of others and lead by example.
• Proven ability to learn quickly in a dynamic environment.
• Effective oral communication skills for coaching and customer interactions.
• Strong knowledge of the retail or food service environment.
• Exceptional interpersonal skills to build team rapport and customer loyalty.
• Demonstrated ability to work effectively as part of a team.

Previous experience in retail, food service, or hospitality is highly valued, along with a passion for coffee and people. No formal education beyond high school is required, but a customer-focused mindset is non-negotiable.

Benefits & Perks

Starbucks offers industry-leading benefits that make this more than just a job – it's a career investment. Enjoy:

• Bean Stock: Equity in the company through stock options, aligning your success with Starbucks' growth.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Complimentary drinks and food items to fuel your shifts.
• 401(k) Match: Generous company matching on retirement savings (adapted for Canadian plans like RRSP contributions).

Additional perks include health insurance, paid time off, employee assistance programs, and exclusive partner discounts. At Starbucks, your well-being and growth are top priorities.

Career Growth at Starbucks

Starbucks is committed to promoting from within – over 70% of store managers started in entry-level roles. As a Shift Supervisor in Toronto, you'll gain invaluable leadership experience, paving the way for roles like Store Manager, District Manager, or even corporate positions. Our robust training programs, mentorship opportunities, and global mobility options ensure your career trajectory is limitless. Many partners advance quickly, turning part-time gigs into lifelong careers with six-figure potential.

Training and Development

From day one, you'll access Starbucks University for ongoing learning, leadership workshops, and skill-building courses tailored to retail excellence.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a global community that values diversity, inclusion, and sustainability. In Toronto's vibrant Danforth Avenue neighborhood, you'll serve a diverse clientele while contributing to local initiatives. Starbucks partners enjoy a premium work culture with flexible scheduling, competitive pay, and a sense of purpose. Whether you're perfecting lattes or leading teams, every shift makes an impact. With our focus on work-life balance, mental health resources, and community involvement, Starbucks is where ambition meets opportunity.

Role FAQs

What is the typical schedule for a Shift Supervisor?

Shifts vary, including early mornings, evenings, and weekends, with flexibility based on store needs and availability.

Is prior supervisory experience required?

Preferred but not mandatory – strong team players with retail experience excel through our training.

What makes Starbucks benefits stand out?

From tuition coverage to stock options, we invest in your future like family.

How do I apply for this Toronto position?

Search for Store# 25624 on Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now for the Shift Supervisor role at Starbucks Coffee Company in Toronto, ON, and brew your future with us.