About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of stores, including the location at 4915 Steeles Avenue West in Toronto, ON, where innovation meets community. As a Shift Supervisor, you'll be part of a company that values partners (employees) as its greatest asset, fostering a culture of inclusivity, sustainability, and growth.

Role Overview

The Shift Supervisor role at Starbucks Store# 58427, located at 4915 Steeles Avenue West in Toronto, ON, is a dynamic leadership position perfect for motivated individuals passionate about coffee, teamwork, and customer experiences. In this full-time role, you'll support the store manager by overseeing shift operations, coaching baristas, and ensuring every customer leaves with a smile. This position offers hands-on leadership experience in a fast-paced retail environment, with opportunities to develop skills in team management, operations, and customer service. Estimated salary ranges from $42,000 to $52,000 CAD annually, based on market rates for retail supervisors in Toronto's food sector.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team empowerment:

• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching.
• Provide constructive feedback to the store manager on partner performance during your shift.
• Contribute to a positive team environment by recognizing changes in morale or performance and communicating them promptly.
• Deliver legendary customer service by prioritizing the customer-first attitude and building genuine connections.
• Develop positive relationships with your shift team by understanding individual motivations, needs, and concerns.
• Execute store operations seamlessly, including adhering to recipe and presentation standards for quality beverages, whole bean coffee, and food products.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Toronto, you'll need:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master Starbucks standards and procedures.
• Effective oral communication skills for coaching and customer interactions.
• Knowledge of the retail environment, particularly in food and beverage service.
• Strong interpersonal skills to build team rapport and customer loyalty.
• Proven ability to work collaboratively as part of a team.

No formal education is required beyond a high school diploma or equivalent, but prior experience in retail, hospitality, or food service is highly valued. Flexibility for shift work, including evenings and weekends, is essential in this role.

Benefits & Perks

Starbucks offers industry-leading benefits that set it apart as an employer of choice:

• Bean Stock: Equity in the company through stock grants, allowing you to share in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food during shifts, plus discounts for personal use.
• 401(k) Match: Generous company matching contributions to your retirement savings (adapted for Canadian plans like RRSP contributions).

Additional perks include comprehensive health benefits, paid time off, mental health resources, and partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll have access to leadership training programs, mentorship from district managers, and clear pathways to roles like Assistant Store Manager, Store Manager, and beyond. Many Starbucks executives started as baristas or shift supervisors. In Toronto, with its vibrant market, opportunities for district-level positions and corporate roles abound. The company's commitment to promotion from within ensures your hard work translates to real advancement.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to impact lives through meaningful customer interactions and team leadership. Work in a supportive culture that champions diversity, equity, and inclusion, with a focus on sustainability like ethically sourced coffee. In Toronto's diverse community at 4915 Steeles Avenue West, you'll connect with customers from all walks of life while enjoying a premium work environment. Starbucks partners rave about the flexibility, growth opportunities, and sense of purpose. Whether you're building your career or seeking a rewarding role, Starbucks delivers legendary experiences for its people too.

Role FAQs

Q: What shifts will I work?
A: Shifts vary, including mornings, afternoons, evenings, and weekends, to cover store hours.

Q: Is experience required?
A: Retail or customer service experience is preferred but not mandatory; we'll train motivated candidates.

Q: What are the physical demands?
A: Role involves standing for long periods, lifting up to 30 lbs, and busy environments.

Q: How do benefits start?
A: Eligible after introductory period, with tuition coverage available immediately for qualifying partners.

Q: Can I transfer stores?
A: Yes, Starbucks supports internal mobility across Canada and internationally.

Ready to lead the next shift at Starbucks? Apply now for Store# 58427 in Toronto, ON, and brew your future with the world's premier coffee company.