Shift Supervisor - Starbucks Coffee Company, Troutdale, Oregon

About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, passionately committed to ethically sourcing the finest arabica coffee and crafting handcrafted beverages that inspire connection. With over 38,000 stores globally, Starbucks creates a welcoming third place between home and work where communities gather. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing sustainability, partner (employee) well-being, and innovation in the coffee industry. At Starbucks, every role contributes to our mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

Role Overview

As a Shift Supervisor at Starbucks Store #61744 in Columbia Gorge Outlets, Troutdale, Oregon, you'll lead from the front lines, ensuring exceptional customer experiences while supporting store operations. This dynamic role involves directing a team of baristas during shifts, maintaining high standards in beverage and food preparation, and fostering a positive team environment. Ideal for motivated leaders with retail experience, this position offers flexible scheduling, competitive pay, and pathways to management. Join us in delivering the Starbucks experience that keeps guests returning.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding store safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others, build team relationships, and contribute to a collaborative store culture that prioritizes guest satisfaction and operational excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, hospitality, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Drink Markouts: Indulge in handcrafted beverages on the house.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise and travel.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles within 1-2 years. Our robust training programs, mentorship opportunities, and leadership development paths have propelled thousands of partners into district and regional positions. With internal promotions filling 80% of management roles, your career trajectory is in your hands. Explore global opportunities across retail, operations, and corporate functions.

Training and Development

From barista basics to advanced leadership certifications, Starbucks provides ongoing education, including our Coffee School and Elevate leadership program.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and innovation. In Troutdale, Oregon, at the vibrant Columbia Gorge Outlets, you'll serve a diverse community while enjoying the Pacific Northwest's natural beauty. Competitive estimated salary ($38,000-$48,000 annually), flexible full-time scheduling, and a supportive culture make this role rewarding. Be part of a brand that impacts millions daily – ethically sourced coffee, community engagement, and partner-first policies set us apart.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, Spotify Premium, and more from day one; comprehensive health and tuition benefits after qualifying period.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store #61744 in Troutdale, OR, on Starbucks careers site and submit your application today.

Ready to lead the next shift at Starbucks? Apply now and brew your future with us. (Word count: 1,248)