About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on ethically sourcing premium Arabica coffee, crafting handcrafted beverages, and creating welcoming Third Place environments where customers connect, relax, and recharge. Our mission drives everything we do: to inspire and nurture the human spirit. As a Shift Supervisor at our Tucson, Arizona location on Twin Peaks Rd & Silverbell Rd (Store# 66523), you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. In this full-time role, you'll ensure smooth store operations, deliver outstanding customer experiences, and maintain the high standards that define Starbucks. Located in vibrant Tucson, Arizona, this position offers the chance to work in a bustling retail setting while enjoying the perks of a supportive company culture. Shift Supervisors are the backbone of our stores, coaching teams, handling fast-paced service, and contributing to a positive atmosphere. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role suits those who thrive in dynamic environments and are passionate about coffee and customer service.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Oversee store operations to meet policies and standards, including quality beverage and food preparation, cash handling, safety, and security.
• Prepare and coach baristas in crafting beverages and food to exact recipes, accommodating customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks and coordinate the efforts of two or more employees to ensure efficient workflow during peak hours.
• Direct the work of others, providing guidance to uphold Starbucks' commitment to exceptional service.

Customer Focus

Constantly interact with guests, fulfilling requests promptly and building relationships that keep them coming back. Your ability to handle high-volume service while maintaining a welcoming vibe is key.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Tucson, you'll need:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail knowledge, and teamwork abilities.
• Availability for flexible hours, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations to ensure everyone can thrive.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in your favorite Starbucks products daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership coaching, and clear paths to advancement. Many District Managers and above started as Shift Supervisors. Take advantage of our internal mobility—over 70% of leadership roles are filled by current partners. In Tucson, you'll have opportunities to relocate, pursue barista championships, or join global initiatives. Our culture fosters growth through mentorship, skill-building workshops, and performance feedback.

Training and Development

New Shift Supervisors receive hands-on training in coffee mastery, team leadership, and operations, ensuring you're equipped for success.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. In Tucson, contribute to local events while enjoying Arizona's sunny climate and outdoor lifestyle. Our premium compensation—estimated at $36,000-$46,000 annually—reflects market rates with room for performance bonuses. Experience a supportive culture where your voice matters, and every shift contributes to something bigger. Whether you're building relationships with regulars or innovating service during rushes, you'll find fulfillment in a role that blends leadership with passion for coffee.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates in Tucson, AZ, expect $36,000-$46,000 USD yearly, with potential for tips and bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Enjoy 100% ASU Online tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match from day one.

Do I need prior supervisory experience?

At least six months delegating tasks to 2+ employees is required.

How do I apply for the Tucson Twin Peaks Rd & Silverbell Rd store?

Search for Store# 66523 on Starbucks careers site and submit your application today!

This role is more than a job—it's a launchpad for your Starbucks journey. Apply now and brew your future with us.