About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor at our Tucson, Arizona location on River Road & Stoneloop (Store# 05398), you'll play a pivotal role in upholding our high standards of quality and service in a vibrant retail setting.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role perfect for motivated individuals with retail experience who thrive in fast-paced environments. Reporting to the store manager, you'll oversee shift operations, ensuring smooth execution of service, product quality, and team performance. This full-time role demands flexibility, strong communication, and a passion for coffee and customer satisfaction. With opportunities to coach baristas, handle cash securely, and maintain store safety, you'll be at the heart of creating memorable experiences for guests in Tucson.

Ideal for those with at least six months of supervisory experience in customer service or food service, this position offers a chance to grow within a supportive team while enjoying Starbucks' renowned partner benefits.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare and coach the team in preparing food and beverages to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure efficient operations.

Leadership Focus

Direct the work of others, fostering a collaborative team environment where everyone excels. Your ability to build relationships and communicate effectively will drive success during peak hours.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Tucson, bring the following:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and thrive in a retail environment.
• Strong interpersonal and oral communication skills, with the capacity to work seamlessly as part of a team.
• Knowledge of retail operations and a knack for building lasting relationships with partners and customers.

Availability for flexible scheduling is essential, as is a commitment to Starbucks' standards of excellence.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Merch Markouts: Complimentary handcrafted beverages, food, and partner-exclusive merchandise.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is prioritized.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training, mentorship, and clear paths to roles like Assistant Store Manager or beyond. Many of our district managers and executives started on the front lines. With internal mobility programs and tuition support, your career trajectory is limitless. In Tucson, join a network of stores offering relocation opportunities across the U.S. and internationally.

Training & Development

From barista basics to advanced management courses, Starbucks University equips you with skills for long-term success. Expect regular performance feedback and growth planning sessions.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, and inclusion. We're committed to sustainable practices, like sourcing 99% ethically grown coffee and reducing our environmental footprint. In Tucson, Arizona, contribute to a local community hub where regulars return for your leadership and warmth. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates), plus tips and benefits that enhance your quality of life. Be part of a brand that doesn't just serve coffee—it creates connections.

Role FAQs

What is the estimated salary for this role?

Based on U.S. retail/food sector rates for Shift Supervisors in Tucson, AZ, expect $36,000–$46,000 yearly, with potential for tips and performance incentives.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and six months delegating tasks; retail or food service preferred.

Does Starbucks offer benefits immediately?

Eligible partners enjoy benefits like tuition coverage and 401(k) from day one, with health plans after qualifying hours.

How do I apply?

Search for Store# 05398 on Starbucks careers site and submit your application today!

Word count: 1,248