About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and coffee industry.

In Tyler, Texas, our store at HWY 64 & LOOP 323 is a vibrant hub for the local community, offering the perfect blend of Third Place experiences where customers connect, relax, and recharge. As a Shift Supervisor, you'll play a pivotal role in delivering the Starbucks experience that keeps guests coming back.

Role Overview

The Shift Supervisor position at Starbucks Store# 14399 in Tyler, Texas, is a dynamic leadership role ideal for motivated individuals with retail experience. In this full-time position, you'll oversee shift operations, coach baristas, ensure exceptional customer service, and maintain our high standards for food, beverage quality, and store safety. This role requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it perfect for those who thrive in a fast-paced environment.

As a Shift Supervisor, you'll step up as a leader during your shift, directing the work of others, delegating tasks, and building strong team relationships. With Starbucks' emphasis on partner growth, this position offers a clear path to advancement into higher management roles.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of smooth store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer requests, including adjustments for temperature, ingredients, or substitutions.
• Constantly interacting with customers to fulfill requests and deliver outstanding service.

These duties ensure our Tyler store runs efficiently while upholding the premium Starbucks brand.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Tyler, Texas, you'll need:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six (6) months of experience delegating tasks or coordinating the work of two (2) or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build relationships.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal degree is required—your passion for coffee, leadership potential, and customer focus are what matter most.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online degrees at Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a partial owner in the company.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching to help you save for the future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer in Tyler's retail sector.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. In Tyler, Texas, opportunities abound for promotion to roles like Assistant Store Manager or beyond. Our global network provides pathways to international assignments and corporate positions. With tools like the Starbucks Partner Hub and mentorship programs, your career trajectory is limitless.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Tyler means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. You'll work in a supportive team environment, serve a loyal community, and enjoy perks that prioritize your life outside work. In the competitive coffee and retail industry, Starbucks stands out with its ethical practices, like sourcing 99% of coffee ethically, and commitment to sustainability. Whether you're building relationships with regulars at our HWY 64 & LOOP 323 store or advancing your career, Starbucks empowers you to thrive.

Role FAQs

What is the estimated salary for this role?

Estimated annual salary ranges from $34,000 to $42,000 USD, based on market rates for Shift Supervisors in Tyler, Texas, with opportunities for performance-based increases.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and six months delegating tasks; retail or food service experience is ideal.

Does Starbucks offer training?

Absolutely—comprehensive onboarding, ongoing coaching, and access to leadership development programs.

How do I apply?

Search for Store# 14399 on Starbucks careers site and submit your application today!