About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks offers unparalleled opportunities for career advancement in the retail and food service sectors. As a Shift Supervisor at our Upland, California location (Store# 51195, Base Line & 210), you'll play a pivotal role in delivering the Starbucks Experience. This position is ideal for motivated leaders passionate about customer service, team development, and operational excellence in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks in Upland, CA, is a leadership role designed for individuals ready to step up and guide barista teams during shifts. You'll ensure smooth store operations, uphold our high standards for product quality, and create memorable moments for customers. This full-time role requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it perfect for those who thrive in a fast-paced, customer-facing setting.

With an estimated salary range of $38,000 to $48,000 annually (based on market rates for retail supervisors in California's Inland Empire region), this position offers competitive pay plus comprehensive benefits that set Starbucks apart as an employer of choice.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties will keep the store running efficiently and customers delighted:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare and coach team members in crafting food and beverages to standard recipes or customized orders, handling variations like temperature adjustments or ingredient substitutions.
• Delegate tasks to baristas, coordinate team efforts, and direct the work of others to ensure peak performance during shifts.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Upland, bring these qualifications to the table:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and the ability to work collaboratively as part of a team while building lasting relationships.

No formal education beyond high school is required, but a passion for coffee, leadership, and hospitality is essential. Starbucks values diversity and provides reasonable accommodations throughout the hiring process.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail industry, offering perks that support your well-being, finances, and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement—no cap on eligible programs.
• Bean Stock: Receive Starbucks stock grants as a partner, giving you ownership in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music on the job and beyond.
• Free Coffee & Drink Markouts: Take home coffee, tea, and food items daily to savor the Starbucks difference.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits make Starbucks a top choice for Shift Supervisors seeking stability and rewards.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Leadership Essentials, and advanced management programs. Many of our district managers and store managers started as baristas or shift supervisors. With internal promotion rates exceeding 70%, your path to roles like Assistant Store Manager or beyond is clear. In Upland, CA, join a supportive district team that prioritizes your professional journey.

Our commitment to equity, inclusion, and opportunity ensures every partner has access to tools for success, from mentorship to tuition-free education.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values your contributions. In Upland, California, our Base Line & 210 store is a community hub where you'll lead with empathy, innovate in service, and grow personally and professionally. Experience the pride of crafting perfect lattes, fostering team spirit, and making a difference—one shift at a time. With competitive pay, unbeatable benefits, and a culture of belonging, Starbucks offers more than a job; it offers a career.

Ready to elevate your retail career? Apply for the Shift Supervisor role at Store# 51195 today and become part of the Starbucks family.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free drinks from day one, with full packages upon meeting eligibility.

Q: How does Starbucks support career advancement?
A: Through tuition coverage, leadership training, and high internal promotion rates.

Q: Is this a full-time position?
A: Yes, full-time employment with opportunities for overtime.