About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks operates thousands of stores, including in vibrant communities like Upper Arlington, Ohio. We pride ourselves on fostering a culture of belonging, where every partner (that's what we call our employees) feels valued and empowered to reach their full potential. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and leading the store toward success.

Role Overview

The Shift Supervisor position at Starbucks Store# 13861 in Upper Arlington - Tremont is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. You'll coach baristas, handle customer interactions, and maintain our high standards for safety, cleanliness, and efficiency.

This role demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. With a focus on customer satisfaction and team development, Shift Supervisors are the backbone of our stores, driving results while embodying Starbucks' values of warmth, connection, and integrity.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, including providing quality beverages and food products, accurate cash handling, and upholding safety and security standards.
• Prepare beverages and coach team members on standard recipes, customizations, and adjustments like temperature or ingredient substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, fostering a collaborative environment while building relationships with customers and partners.

Daily Leadership Focus

During your shift, you'll monitor performance, resolve issues swiftly, and create positive experiences for every guest. From brewing the perfect latte to troubleshooting equipment, your leadership ensures the store runs like a well-oiled machine.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Flexibility to work varied hours, including early mornings, evenings, weekends, nights, and holidays.

No formal degree is required, but a passion for coffee, people, and leadership is essential. We welcome diverse backgrounds and provide training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Eligible partners receive stock grants, making you a true owner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy free access to music and podcasts to fuel your shifts.
• Free Coffee and Food Markouts: Complimentary drinks and food items during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for exclusive events. We invest in your well-being so you can thrive.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, and beyond, with clear paths to district and regional leadership. Our internal training programs, mentorship opportunities, and leadership development courses equip you for success. Many of our executives started as baristas, proving that dedication leads to rewarding careers. In Upper Arlington, you'll gain hands-on experience in a high-volume store, accelerating your growth.

Training and Support

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and management skills. Ongoing coaching ensures you're always prepared for the next step.

Why Join Starbucks

Joining Starbucks means becoming part of a global community that values inclusivity, sustainability, and innovation. In Upper Arlington, Ohio, our store serves a welcoming neighborhood, where you'll build lasting relationships with regulars and team members alike. Enjoy competitive pay estimated at $36,000-$46,000 annually (based on market rates), plus the unparalleled benefits package. Stand out in the retail and coffee industry by leading with purpose at Starbucks—where your shift shapes careers and communities.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Ohio's retail/food sector, expect $36,000-$46,000 per year, with opportunities for performance-based increases.

Is this a full-time position?

Yes, this is a full-time role offering comprehensive benefits.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

How do I apply?

Search for Store# 13861 in Upper Arlington - Tremont on Starbucks careers site and submit your application today!