About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to conduct our business in ways that create a lasting impact on communities worldwide. At Starbucks, we prioritize ethical sourcing of premium Arabica coffee, sustainability initiatives like our Greener Stores program, and fostering inclusive workplaces where partners (that's what we call our employees) thrive.

In the United States, Starbucks employs hundreds of thousands of dedicated partners who craft handcrafted beverages, serve wholesome food, and create welcoming Third Place environments. Joining Starbucks means becoming part of a legacy of innovation, from introducing the Frappuccino® to pioneering mobile ordering and digital rewards. We're not just a coffee company; we're a community builder dedicated to partner growth, customer connection, and planetary stewardship.

Role Overview

As a Shift Supervisor at Starbucks store #67113 located at Colossal Cave & Mary Ann Cleveland in Vail, Arizona, you'll step into a dynamic leadership role that empowers you to guide barista teams during shifts. This position is perfect for motivated individuals with retail or food service experience who excel in fast-paced environments. Shift Supervisors ensure operational excellence, from crafting perfect beverages to upholding our high standards in customer service, safety, and store cleanliness.

Reporting to the store manager, you'll coach partners, handle cash transactions, and create memorable experiences for guests. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the chance to build skills in team leadership while enjoying the perks of working in a vibrant community like Vail, Arizona. Whether you're delegating tasks or resolving customer requests, your contributions directly impact the store's success and guest satisfaction.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer preferences, including adjustments to temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts running smoothly.

These responsibilities demand a proactive approach, quick decision-making, and a passion for delivering the Starbucks Experience every time.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities to build relationships with team members and customers.
• Knowledge of the retail environment and the capacity to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for coffee, hospitality, and leadership is essential. Starbucks is committed to inclusive hiring practices and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and professional aspirations:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost—over 70% of partners use this benefit.
• Bean Stock: Equity grants that make you a partial owner of Starbucks, vesting over time.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and pathways to roles like Assistant Store Manager or District Manager. Many of our executives started as baristas. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. We offer certifications in coffee mastery, management courses, and global transfer options for adventurous partners.

Training and Development

From day one, you'll receive hands-on training in our Barista Basics and Shift Supervisor modules, focusing on customer obsession, operational efficiency, and inclusive leadership.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and belonging. In Vail, Arizona, you'll contribute to a close-knit community hub while advancing your career. Our partners rave about the camaraderie, growth opportunities, and tangible impact on guests' days. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Arizona), plus tips and benefits, this is more than a job—it's a launching pad for your future.

Role FAQs

What is the work schedule like?

Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away; others vest based on tenure.

Is this a full-time position?

Yes, full-time with opportunities for overtime.

How do I apply?

Visit Starbucks careers site, search for store #67113 in Vail, AZ, and submit your application today!