About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. In Canada, Starbucks operates hundreds of stores, including the vibrant location at W. Broadway & Balclava in Vancouver, BC. We pride ourselves on sourcing ethically grown coffee, fostering inclusive workplaces, and creating moments of connection for our customers. As a Shift Supervisor, you'll be at the heart of this mission, leading a team that brings the Starbucks experience to life every day.

Role Overview

The Shift Supervisor role at Starbucks Store# 00166, located at W. Broadway & Balclava in Vancouver, BC, is perfect for dynamic leaders passionate about coffee, customer service, and team development. In this full-time position, you'll support the store manager by overseeing shift operations, coaching partners (that's what we call our employees), and ensuring every customer leaves with a smile. This role demands energy, quick thinking, and a genuine love for people. With Vancouver's bustling retail scene and diverse community, you'll thrive in a fast-paced environment where no two shifts are the same. Estimated salary ranges from $42,000 to $52,000 CAD annually, based on market rates for retail leadership in British Columbia's food service sector.

Day-to-Day Impact

As a Shift Supervisor, you'll execute store operations seamlessly, from crafting perfect beverages to managing inventory. You'll build positive relationships with your team, addressing motivations and concerns to boost morale. This position offers hands-on leadership experience in a supportive, growth-oriented company.

Key Responsibilities

Your role as Shift Supervisor involves a blend of leadership, operations, and customer focus. Essential duties include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching.
• Delivering feedback to the store manager on partner performance during your shift.
• Contributing to a positive team environment by recognizing changes in morale or performance and communicating them promptly.
• Providing legendary customer service with a 'customer comes first' attitude, connecting personally with every guest.
• Developing strong relationships with your shift team by understanding individual needs and motivations.
• Executing all store operations during scheduled shifts, including adhering to recipe and presentation standards for beverages, whole bean coffee, and food products.

These responsibilities ensure smooth operations and an exceptional experience for customers and partners alike.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Vancouver, BC, you'll need:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master recipes, procedures, and systems.
• Effective oral communication skills for coaching and customer interactions.
• Knowledge of the retail environment, particularly in food and beverage service.
• Strong interpersonal skills to build team rapport and handle diverse personalities.
• Proven ability to work collaboratively as part of a team.

Prior experience in retail, food service, or hospitality is highly valued. Flexibility for shift work, including evenings and weekends, is essential in this full-time role.

Benefits & Perks

At Starbucks, we invest in our partners with industry-leading benefits designed to support your well-being and future. Enjoy:

• Bean Stock: Equity in the company through stock options, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food during shifts.
• 401(k) Match: Generous company matching contributions to your retirement savings (adapted for Canadian plans like RRSP).

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits reflect Starbucks' commitment to holistic partner support.

Career Growth at Starbucks

Starbucks is more than a job—it's a career launchpad. As a Shift Supervisor, you'll gain leadership skills transferable across industries. Many of our store managers, district managers, and executives started in hourly roles. We offer robust training programs, mentorship, and internal mobility. In Vancouver, BC, opportunities abound in urban stores and corporate paths. With our global footprint, advancement could take you anywhere. Partners who excel often move into roles like Assistant Store Manager or beyond within 1-2 years.

Training and Development

From day one, you'll access Starbucks University for online courses, leadership workshops, and barista certifications. We prioritize promotion from within, ensuring your growth aligns with business needs.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Vancouver means being part of a purpose-driven company that values inclusivity, sustainability, and community. In the heart of Vancouver's W. Broadway & Balclava neighborhood, you'll serve a diverse clientele while contributing to local initiatives. Our culture emphasizes balance, recognition, and fun—think team huddles, partner appreciation events, and a focus on mental health. With competitive pay, unbeatable benefits, and endless growth, this role positions you for long-term success in the coffee industry and beyond. Starbucks isn't just coffee; it's connection, opportunity, and impact.

Role FAQs

Q: Is this a full-time position? Yes, Shift Supervisor roles at Starbucks are full-time, offering stable hours and benefits eligibility.

Q: What is the salary range? Estimated at $42,000-$52,000 CAD per year, depending on experience and performance.

Q: Are there evening or weekend shifts? Yes, flexibility is key in retail; schedules vary to cover peak times.

Q: Do I need prior supervisory experience? While helpful, it's not required—strong leadership potential and customer service skills suffice.

Q: What benefits are available immediately? Perks like free coffee start on day one; comprehensive benefits after the introductory period.

Q: How do I apply? Visit the Starbucks careers site, search for Store# 00166 in Vancouver, BC, and submit your application today!