About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming third place between work and home.

In Verona, Wisconsin, our store at Verona Ave & West End Circle embodies this ethos, serving the local community with passion and excellence. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering a positive environment for partners and customers alike.

Role Overview

The Shift Supervisor position at Starbucks Store# 68681 in Verona, Wisconsin, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring seamless service, team coordination, and adherence to Starbucks' high standards. You'll coach baristas, manage customer interactions, and contribute to a thriving store atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a supportive, fast-paced retail environment.

Ideal for those with at least six months of customer service and team coordination experience, the Shift Supervisor leads by example, building relationships and driving performance. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for retail leadership roles in Wisconsin, with potential for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies, including delivering quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations, such as adjustments in temperature, ingredients, or substitutions.
• Leverage six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

Leadership Focus

Direct the work of others, fostering a collaborative team environment while ensuring operational excellence during every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and team-working capabilities.
• Proven ability to build relationships with customers and partners.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• Bean Stock: Equity in the company through annual stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility programs and tuition assistance, your career path is limitless. In Verona, Wisconsin, this role is a launchpad for long-term success in the coffee industry and retail leadership.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, inclusion, and community impact. We prioritize ethical sourcing, sustainability, and giving back—through initiatives like hiring veterans, supporting youth, and reducing our environmental footprint. In Verona, you'll contribute to a vibrant local store while enjoying a premium work environment, competitive pay, and unparalleled benefits. Experience the pride of leading a team that creates moments of connection over every cup.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates in Verona, Wisconsin, expect $36,000–$46,000 annually, with opportunities for tips and bonuses.

Is this a full-time position?

Yes, this is a full-time role offering comprehensive benefits.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

What benefits are immediately available?

Benefits like free coffee markouts start day one, with full packages after eligibility periods.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Verona, Wisconsin today and brew your future with us!