About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. In Canada, Starbucks operates hundreds of stores, including the vibrant location at 3180 Douglas St in Victoria, BC. We pride ourselves on creating a welcoming third place between home and work, where communities gather over handcrafted beverages and fresh food. As a Shift Supervisor, you'll be at the heart of this mission, leading teams to deliver the Starbucks Experience every day.

Role Overview

The Shift Supervisor role at Starbucks Store# 04546, located at 3180 Douglas St in Victoria, BC, is perfect for motivated leaders passionate about coffee, customer service, and team development. In this full-time position, you'll support the store manager by overseeing shift operations, coaching partners, and ensuring every customer leaves with a smile. This role demands energy, quick thinking, and a customer-first mindset, offering a dynamic environment in the heart of Victoria's bustling retail scene. With competitive pay estimated between $42,000-$52,000 CAD annually, plus iconic Starbucks benefits, it's an ideal step for career advancement in retail leadership.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching.
• Delivering feedback to the store manager on partner performance during shifts to foster continuous improvement.
• Contributing to a positive team environment by recognizing changes in morale or performance and communicating them promptly.
• Providing legendary customer service with a 'customer comes first' attitude, building genuine connections.
• Executing store operations seamlessly, ensuring quality beverages, whole bean coffee, and food products meet recipe and presentation standards.

These responsibilities empower you to lead by example in a fast-paced retail setting, directly influencing store success and partner growth.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Victoria, BC, you'll need:

• Ability to direct the work of others, demonstrating natural leadership.
• Quick learning aptitude to master recipes, operations, and Starbucks standards.
• Effective oral communication skills for coaching, feedback, and customer interactions.
• Knowledge of the retail environment, ideally with food or beverage service experience.
• Strong interpersonal skills to build relationships and motivate teams.
• Team player mindset, thriving in collaborative, high-energy shifts.

No formal degree is required, but prior supervisory experience in retail or hospitality is a plus. Flexibility for shifts, including evenings and weekends, is essential in this role.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity in the company through stock options, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), opening doors to education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily with partner markouts.
• 401(k) Match: Generous company matching to secure your financial future (adapted for Canadian plans like RRSP contributions).

Additional perks include health insurance, paid time off, and employee discounts, ensuring work-life balance in Victoria's scenic setting.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Store Manager, District Manager, or corporate roles. Our internal mobility rate is high, with 80% of leaders starting as hourly partners. In Victoria, BC, you'll gain hands-on experience in a high-volume store, building skills in operations, merchandising, and leadership. Access mentorship, online training via Starbucks College, and leadership workshops to accelerate your path.

Pathways to Promotion

From Shift Supervisor, promotion to Store Manager can happen within 1-2 years for top performers. Beyond retail, opportunities span supply chain, marketing, and international roles, with Starbucks' global footprint offering relocation potential.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Victoria, BC, work amidst stunning ocean views and vibrant culture, contributing to local events and sustainability initiatives like our Greener Stores program. We champion diversity, inclusion, and ethical sourcing, with 99% of coffee ethically sourced. Experience purpose-driven work, from partner networks to mental health support. With a premium culture and factual commitment to excellence, Starbucks Shift Supervisors in Canada enjoy stability, growth, and joy in every cup served.

Role FAQs

What shifts will I work?

Shifts vary, including mornings, evenings, and weekends, typically 30-40 hours weekly for full-time.

Is experience required?

Prior retail or leadership experience helps, but we're committed to training passionate individuals.

What benefits are available immediately?

Markouts and discounts start day one; full benefits like tuition coverage after eligibility period.

How do I apply for this Victoria location?

Search 'Shift Supervisor Victoria BC' on Starbucks careers site and apply directly for Store# 04546.

Does Starbucks support work-life balance?

Yes, with flexible scheduling, paid time off, and wellness resources tailored for partners.