About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections, fostering communities where every cup tells a story. Our commitment to ethical sourcing, sustainability, and partner (employee) well-being sets us apart in the retail and food service industry.

In Victorville, California, our store at Bear Valley & Cottonwood (#11466) embodies the Starbucks spirit, offering a welcoming third place for locals to connect, relax, and recharge. As a Shift Supervisor, you become a key leader in this vibrant environment, driving operational excellence and inspiring your team to deliver the Starbucks Experience.

Role Overview

The Shift Supervisor role at Starbucks Coffee Company in Victorville, California, is a dynamic leadership position perfect for motivated individuals with retail experience. In this full-time role, you will oversee store operations during your shift, ensuring top-tier customer service, product quality, and team performance. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this position demands reliability and adaptability.

As a Shift Supervisor, you will coach baristas on beverage and food preparation, manage cash handling, uphold safety standards, and foster a positive team culture. This role is ideal for those with at least six months of customer-facing and supervisory experience, offering a stepping stone to greater responsibilities within Starbucks' renowned career development framework.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Leveraging six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

Leadership and Team Support

Direct the work of others, build strong relationships, and promote teamwork to create an inclusive store environment where every partner thrives.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Victorville, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and team-working abilities.
• Capacity to build relationships and maintain availability for flexible scheduling.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Drink Markouts: Savor Starbucks products daily with complimentary markouts.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Assistant Store Manager, Store Manager, and beyond. Many of our district and regional leaders started as baristas or shift supervisors. With over 38,000 stores worldwide, opportunities for relocation, international assignments, and corporate roles abound. Our culture emphasizes internal promotions—over 70% of store management positions are filled by current partners.

Training and Development

From day one, you'll receive hands-on training in coffee mastery, customer service excellence, and operational leadership. Ongoing programs like Barista Basics, Shift Supervisor Certification, and the Starbucks College Achievement Plan empower you to advance swiftly.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Victorville, you'll lead a team that creates moments of connection for high-desert locals, from busy commuters to families gathering after school. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates for California retail supervisors), plus the unparalleled benefits package. Starbucks' commitment to inclusivity, sustainability (like our 99% ethically sourced coffee), and innovation makes it the employer of choice in the coffee industry.

Experience a premium workplace where your leadership shapes customer memories and your career soars. Victorville's growing community needs passionate leaders—seize this opportunity to elevate your retail career at Starbucks.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Victorville, CA, expect $36,000–$46,000 yearly, with potential for tips and performance bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and six months delegating tasks to teams.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits like tuition coverage and 401(k) from day one.

How do I apply?

Search for Store #11466 on Starbucks careers site and submit your application today!