About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner benefits sets us apart in the retail and food service industry. In Vienna, West Virginia, our store at Grand Central Mall (#52451) is a vibrant hub for the local community, offering the perfect blend of Third Place experiences where customers connect, relax, and recharge.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Vienna, West Virginia, you'll step into a leadership role that empowers you to inspire and develop a team of baristas while delivering the unbeatable Starbucks Experience. This position is ideal for motivated individuals with retail or food service backgrounds who thrive in fast-paced environments. You'll oversee shift operations, ensure top-tier product quality, and create welcoming atmospheres that keep customers coming back. With flexible scheduling and robust support, Shift Supervisors at Starbucks play a pivotal role in store success and partner growth.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies and standards, focusing on quality beverages and food products, precise cash handling, and upholding safety and security protocols.
• Prepare and coach the team in preparing food and beverages according to standard recipes or customized orders, handling variations like temperature adjustments, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

Qualifications & Requirements

To excel as a Shift Supervisor at our Vienna, WV location, you'll need proven leadership in customer-centric roles. Key qualifications include:

• Six months of experience in positions requiring constant customer interaction and request fulfillment.
• At least six months delegating tasks to other employees or coordinating teams of two or more.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks standards rapidly.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment, interpersonal skills, team collaboration abilities, and relationship-building prowess.

No formal degree is required—your hands-on experience and passion for people and coffee are what matter most. We're committed to inclusive hiring and provide reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and future. As a Shift Supervisor, enjoy:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Debt-free education through Arizona State University Online—no cap on eligible programs.
• Spotify Premium: Complimentary subscription to elevate your playlist game.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and bakery items on us during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, underscoring Starbucks' investment in your holistic growth.

Career Growth at Starbucks

Starbucks is renowned for internal mobility—over 70% of our store leaders started as baristas. As a Shift Supervisor in Vienna, WV, you'll receive hands-on training, leadership development programs, and mentorship to advance to roles like Assistant Store Manager, Store Manager, or beyond into district and corporate positions. Our District Manager Apprenticeship and Management Training programs fast-track high performers. With thousands of U.S. stores and global opportunities, your Starbucks career can take you anywhere.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your contributions create joy for customers and pride for partners. In Vienna, West Virginia, at Grand Central Mall Store #52451, you'll lead a tight-knit team in a community-focused setting. We value diversity, equity, and inclusion, offering a supportive culture with flexible schedules, competitive pay (estimated $34,000–$42,000 annually based on market rates), and perks that extend beyond the workplace. Whether you're building skills, relationships, or your future, Starbucks empowers you to brew your best life.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4–8 hours, with flexibility to fit your life.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to teams of two or more.

Q: What benefits start immediately?
A: Eligible partners receive Bean Stock, tuition coverage, Spotify, and markouts from day one.

Q: How do I apply?
A: Visit our careers site, search for Store #52451 in Vienna, WV, and submit your application today.

Q: Does Starbucks offer accommodations?
A: Absolutely—we provide reasonable accommodations for attendance, work, and more.

Join the Starbucks family and lead the shift to extraordinary. Apply now for this Shift Supervisor role in Vienna, West Virginia!