About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a third place between work and home where communities connect.

In the United States, Starbucks offers unparalleled opportunities for career advancement in the retail and food service sectors. As a Shift Supervisor in Wake Forest, North Carolina, you'll be part of a dynamic team that upholds our high standards of customer service and operational excellence. Starbucks invests heavily in its partners (that's what we call our employees), providing industry-leading benefits and growth opportunities that set us apart from competitors.

Role Overview

The Shift Supervisor role at Starbucks Store #29679, located at S. Main St & Rogers Rd in Wake Forest, North Carolina, is perfect for motivated leaders passionate about coffee, customer service, and team development. As a Shift Supervisor, you will support the store management team in delivering outstanding experiences for our guests while ensuring smooth operations during your shift. This position requires flexibility, quick learning, and a commitment to Starbucks' standards.

Shift Supervisors are key players in creating the Starbucks experience, coaching baristas on beverage preparation, managing cash handling, and maintaining store safety. With Wake Forest's growing community, this role offers a chance to build lasting relationships with loyal customers and contribute to local neighborhood vibes. Full-time position with opportunities for overtime and advancement.

Key Responsibilities

Shift Supervisors at Starbucks have a dynamic set of responsibilities that keep the store running efficiently and guests delighted. These include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members.
• Directing the work of others to achieve peak performance during shifts.

Daily Leadership Duties

During your shift, you'll lead by example, fostering a positive team environment, resolving customer issues swiftly, and upholding Starbucks' commitment to inclusivity and excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Wake Forest, NC, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment and interpersonal skills to build relationships.
• Team-oriented mindset with the ability to work collaboratively.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers some of the best benefits in the retail industry, making it a top choice for Shift Supervisors. Enjoy:

• Bean Stock: Annual stock grants to help you build wealth as part of the Starbucks family.
• 100% Tuition Coverage: Tuition Reimbursement for Arizona State University Online bachelor's degrees—no cap on eligible majors.
• Spotify Premium: Free subscription as a perk for partners.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, mental health resources, and more. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of our store managers started as hourly partners. As a Shift Supervisor, you'll receive hands-on training, leadership development programs, and opportunities to advance to roles like Assistant Store Manager or beyond. In Wake Forest, NC, high-performing supervisors often move into district management or corporate positions. Our robust learning platform, Starbucks College Achievement Plan, empowers you to grow professionally while earning credentials.

Training and Development

New Shift Supervisors undergo comprehensive onboarding, including barista skills, leadership workshops, and ongoing coaching to ensure success.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Wake Forest means becoming part of a purpose-driven company that values diversity, equity, inclusion, and community impact. You'll work in a supportive environment with premium pay (estimated $36,000-$46,000 annually), flexible scheduling, and perks that enhance your lifestyle. Starbucks partners enjoy a culture of belonging, where your contributions matter. Whether you're crafting the perfect latte or leading a team through a busy rush, you'll make a difference every day. Apply now and elevate your career with the Starbucks brand.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in North Carolina's retail sector, expect $36,000-$46,000 per year, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits are available immediately?

Eligible partners receive benefits like free drinks, tuition coverage, and more from day one.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others is required.

How do I apply?

Search for Store #29679 in Wake Forest, NC, on the Starbucks careers site and submit your application today!