About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. At Starbucks, we prioritize creating a welcoming third place between work and home, where customers connect over exceptional beverages and experiences.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of creating a culture of warmth and belonging, acting with integrity, and driving innovation. As a Shift Supervisor at our Waldorf Marketplace - Berry Road store (Store# 02770), you'll play a pivotal role in delivering that signature Starbucks experience in Waldorf, Maryland.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. Reporting to the store manager, you'll oversee shift operations, coach baristas, and ensure every customer leaves with a smile. This full-time opportunity in Waldorf, MD, offers hands-on experience in team management, customer service, and retail operations within the vibrant coffee industry.

With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for retail food sector supervisors in Maryland, providing competitive pay with significant growth potential.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, covering quality beverage and food preparation, cash handling, safety, and security.
• Prepare and coach team members in crafting beverages and food to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Waldorf, MD, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and build strong relationships.
• Effective oral communication skills and the ability to learn quickly.
• Knowledge of the retail environment, strong interpersonal skills, and teamwork capabilities.
• Availability for flexible scheduling and commitment to store standards.

No formal degree is required—Starbucks values hands-on experience and a passion for coffee and people.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Drink Markouts: Savor Starbucks products daily.
• 401(k) with Company Match: Secure your financial future with our generous retirement plan.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our store managers, district managers, and executives started as baristas or shift supervisors. With internal mobility across thousands of U.S. stores, your career path could lead to regional roles, corporate positions, or even international opportunities. Our commitment to promotion from within ensures dedicated partners like you advance quickly.

Training and Development

From day one, you'll access Starbucks University for e-learning modules on coffee expertise, customer service, and management skills. Mentorship programs pair you with experienced leaders for personalized growth.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to impact lives daily. In Waldorf, Maryland, our store serves a diverse community seeking quality coffee and connection. You'll lead a team that creates moments of joy, from perfect lattes to personalized recommendations. With our premium benefits, competitive pay, and culture of belonging, Starbucks empowers you to thrive personally and professionally. Be part of a brand that's redefining retail careers in the coffee industry.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, tuition coverage, and more start right away for eligible partners.

How do I apply for the Waldorf store?

Search for Store# 02770 on Starbucks careers site and submit your application today.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and advancement.