About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks has built a global legacy on the foundation of high-quality arabica coffee, handcrafted beverages, and a welcoming Third Place environment. Founded in 1971 in Seattle, Washington, the company has evolved into a dynamic force in the retail and food service industry, employing hundreds of thousands of partners worldwide. At Starbucks, we prioritize ethical sourcing, sustainability, and community impact, ensuring every cup tells a story of excellence and responsibility.

In the United States, Starbucks continues to thrive, offering not just coffee but a comprehensive experience that includes premium teas, fresh food, and innovative ready-to-drink products. Our commitment to partner (employee) success is unmatched, with industry-leading benefits and opportunities for growth that make Starbucks a top employer in the retail sector.

Role Overview

As a Shift Supervisor at Starbucks Store# 80312 located at I-75 & Bellefontaine Rd in Wapakoneta, Ohio, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors ensure smooth operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service.

Reporting to the store manager, you will have the flexibility to work early mornings, evenings, weekends, nights, and holidays, making it perfect for those seeking full-time retail careers with leadership responsibilities. This role offers a chance to build relationships with customers and team members while advancing your career in the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer requests, including adjustments to temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to ensure efficient operations.

These duties demand strong leadership and the ability to direct others while fostering a positive team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Wapakoneta, Ohio, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively as part of a team and build lasting relationships.

Physical requirements include standing for extended periods and handling a high-volume workflow, with reasonable accommodations available as needed.

Benefits & Perks

Starbucks offers an exceptional benefits package designed to support your well-being and professional growth:

• 100% Tuition Coverage: Access to Arizona State University Online programs with full tuition reimbursement.
• Bean Stock: Equity grants that make you a true partner in Starbucks' success.
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts, making Starbucks a leader in employee satisfaction.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores, your path to roles like Assistant Store Manager or beyond is clear. We promote from within, offering mentorship, tuition assistance, and skill-building resources to fuel your advancement in retail careers and the coffee industry.

Training and Development

From day one, you'll participate in hands-on training covering coffee knowledge, food safety, and team leadership. Starbucks University provides online courses, and our Coffee Academy immerses you in the art of coffee mastery.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Wapakoneta, Ohio, you'll contribute to a store that serves as a local gathering spot, fostering connections in the heart of the community near I-75 & Bellefontaine Rd. Enjoy a premium work culture emphasizing inclusivity, innovation, and impact. With competitive pay estimated at $34,000-$42,000 annually for this role, plus unparalleled benefits, Starbucks offers stability and excitement. Be part of a brand that values sustainability, diversity, and your personal growth. Apply now to elevate your career with Starbucks Coffee Company.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is training provided?

Comprehensive onboarding and ongoing development programs are standard.

How does Starbucks support career advancement?

Through tuition coverage, leadership training, and internal promotion opportunities.