About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers premium coffee, handcrafted beverages, fresh food, and a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, every role contributes to creating meaningful connections with customers and partners (that's what we call our employees). As a Shift Supervisor in Waterville, Maine, you'll be at the heart of this mission, leading a team that delivers the Starbucks Experience daily.

Role Overview

The Shift Supervisor position at Starbucks Store #09837 in Waterville, Maine, is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee store operations during your shift, ensuring top-notch customer service, product quality, and team performance. You'll coach baristas, manage workflows, and uphold Starbucks' high standards for safety, cleanliness, and hospitality. This role demands flexibility, quick thinking, and a passion for people, making it an ideal launchpad for a rewarding career at Starbucks. With competitive pay estimated between $34,000 and $42,000 annually (based on market rates for Maine retail leadership roles), plus unbeatable benefits, this is your chance to brew success in Waterville.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be significant:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while handling cash securely.
• Prioritize store safety and security, creating a welcoming environment for customers and partners.
• Prepare and coach the team in crafting beverages and food to standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees, directing workflows efficiently during peak times.

Leadership Focus

Expect to build relationships, foster teamwork, and motivate your shift team to exceed expectations, all while modeling Starbucks' values of inclusivity and excellence.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Waterville, bring these essentials:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others' work with confidence and clarity.
• Quick learning aptitude to master recipes, procedures, and systems rapidly.
• Strong oral communication and interpersonal skills for team coaching and customer engagement.
• Retail environment knowledge, team collaboration ability, and relationship-building prowess.

No formal degree required—Starbucks values hands-on experience and potential. Flexible availability is key in this role.

Benefits & Perks

Starbucks sets the standard for employee benefits, offering more than just a paycheck:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Debt-free education through Arizona State University Online—no cap on majors.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy handcrafted beverages and food on every shift.
• 401(k) Match: Company contributions to help secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits underscore Starbucks' investment in your well-being and growth.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of store leaders started as hourly partners. As a Shift Supervisor, you'll gain hands-on leadership experience, access mentorship, and participate in development programs like Barista Basics and Shift Supervisor training. Pathways lead to roles like Assistant Store Manager, Store Manager, and beyond into district or corporate opportunities. In Waterville, Maine, this position opens doors to regional advancement while building a lifelong career in a supportive culture that values diversity and inclusion.

Training & Development

From day one, receive world-class training on coffee craftsmanship, customer service, and leadership. Starbucks University offers ongoing courses to sharpen skills and fuel ambition.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In Waterville, Maine, you'll serve a vibrant community, contribute to local impact initiatives, and be part of a global brand synonymous with quality and connection. Enjoy a premium work environment with premium pay, unparalleled benefits, and endless opportunities. Whether you're passionate about coffee or leadership, Starbucks empowers you to make a difference—one shift at a time. Ready to elevate your career? Apply for the Shift Supervisor role at Store #09837 today and discover why partners stay for the long haul.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4-8 hours, with flexibility based on store needs.

Q: Is prior supervisory experience required?
A: Six months delegating tasks is ideal, but Starbucks trains motivated candidates.

Q: What benefits start immediately?
A: Free drinks/food, stock grants, and tuition coverage are available from day one for eligible partners.

Q: How does Starbucks support work-life balance?
A: Through flexible scheduling, mental health days, and generous PTO accrual.

Q: Can I advance quickly?
A: Yes—many supervisors move to management within a year with strong performance.