About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner excellence sets us apart in the retail and food service industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 67263, Lewis & York House in Waukegan, Illinois, you'll lead a dynamic team during shifts, ensuring exceptional customer experiences and smooth store operations. This full-time role is perfect for motivated individuals with retail experience who thrive in fast-paced environments. You'll coach baristas, manage daily tasks, and uphold Starbucks' high standards for quality beverages and food. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this position offers a pathway to leadership and long-term career growth within one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, quantity, or substituted ingredients.
• Delegating tasks to other employees and coordinating the work of two or more team members.

Leadership and Team Coordination

Direct the work of others while building strong team relationships. Your ability to delegate effectively ensures the store runs seamlessly during every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Strong oral communication skills and the ability to learn quickly.
• Knowledge of the retail environment, effective interpersonal skills, and the ability to work collaboratively as part of a team.
• Availability for flexible scheduling and commitment to regular attendance.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partial owner in the company.
• 401(k) Match: Company matches your contributions to help secure your financial future.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food during shifts.

Additional perks include comprehensive health insurance, dental and vision coverage, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership coaching, and clear paths to promotion. Many of our district managers and store managers started as baristas or shift supervisors. With internal opportunities across retail, operations, merchandising, and corporate roles, your career at Starbucks can span decades. Access mentorship, tuition reimbursement, and Starbucks College Achievement Plan to advance without barriers.

Training and Development

From hands-on barista skills to leadership workshops, Starbucks provides ongoing education tailored to your role and aspirations.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, innovation, and impact. In Waukegan, Illinois, you'll contribute to a vibrant community hub at Store# 67263, Lewis & York House, serving loyal customers high-quality coffee and creating moments of connection. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role and location), plus unbeatable benefits, this is more than a job—it's a career launchpad. Starbucks partners enjoy a supportive environment where your voice matters, and your growth is prioritized.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

How do I apply?

Search for Shift Supervisor roles on the Starbucks careers site and apply directly for Store# 67263 in Waukegan, IL.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.