About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In Wendell, North Carolina, our store at Wendell Falls & Taylor Road embodies this mission, offering a welcoming third place where locals gather, connect, and enjoy the Starbucks experience.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Wendell, North Carolina, you will play a pivotal role in leading your team to deliver outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. Shift Supervisors ensure smooth store operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the opportunity to grow within a supportive team while building leadership skills in the heart of Wendell Falls.

Why This Role Matters

Shift Supervisors are the backbone of our store operations, bridging the gap between baristas and store management. You will inspire your team, resolve customer needs swiftly, and contribute to a positive store culture that reflects Starbucks' values of inclusivity and excellence.

Key Responsibilities

In this hands-on leadership position, your daily responsibilities will include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize shift performance.
• Directing the work of others, fostering a collaborative team environment, and building strong relationships with partners and customers.

Daily Impact

Every shift, you'll interact directly with customers, fulfilling requests with a personal touch that turns first-time visitors into loyal fans. Your leadership ensures our Wendell store runs efficiently, delivering the premium Starbucks experience consistently.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Wendell, NC, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the capacity to work seamlessly as part of a team.
• Availability for flexible scheduling and commitment to regular attendance.

No Experience? No Problem

While prior leadership experience is valued, Starbucks invests in passionate individuals. If you have customer service background and a drive to lead, our training programs will equip you for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.

Additional Perks

From partner discounts on merchandise to global transfer opportunities, Starbucks ensures you thrive both at work and beyond.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Store Manager, District Manager, or even corporate positions. Many of our executives started as baristas. With internal mobility across thousands of U.S. stores, your career in Wendell can launch a nationwide journey. We offer certifications, skill-building workshops, and performance-based promotions to fuel your ambition.

Real Stories of Growth

Partners frequently advance within months, leveraging Starbucks' robust development programs tailored for retail leaders.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and sustainability. In Wendell, North Carolina, you'll contribute to a vibrant community hub while enjoying competitive pay estimated at $36,000-$46,000 annually, flexible schedules, and unparalleled benefits. Our culture empowers you to bring your best self, innovate on the floor, and make a difference—one cup at a time. With a focus on partner happiness, Starbucks consistently ranks as a top employer in retail.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in North Carolina's retail sector, expect $36,000-$46,000 yearly, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with opportunities for overtime and benefits eligibility.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support 24/7 operations as needed.

Do I need prior supervisory experience?

Six months of task delegation or team coordination is required, but full training is provided.

How do I apply?

Search for Store# 70519 in Wendell Falls & Taylor Road on Starbucks careers site and submit your application today!

Ready to lead at Starbucks? Apply now and elevate your career in Wendell's premier coffee destination.