About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to conduct our business in ways that are ethically, socially, and environmentally responsible, while delivering the highest quality coffee and customer experience. At Starbucks, we prioritize creating a welcoming third place between work and home, where communities connect over premium beverages and handcrafted foods.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of creating a culture of warmth and belonging, acting with integrity, and driving innovation. As a Shift Supervisor in West Allis, Wisconsin, you'll be part of a dynamic team at Store# 09281, located at 108th & National, contributing to the local community's daily rituals.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. This full-time opportunity in West Allis, WI, involves overseeing team performance, ensuring operational excellence, and delivering the signature Starbucks experience. Shift Supervisors model customer service standards, coach baristas on food and beverage preparation, and maintain a safe, efficient store environment. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers a fast-paced retail setting perfect for those with supervisory experience in customer-facing positions.

Earn a competitive estimated salary between $36,000 and $46,000 annually, based on market rates for retail food service supervisors in Wisconsin, with opportunities for performance-based increases and comprehensive benefits that set Starbucks apart as an employer of choice.

Key Responsibilities

Operational Leadership

Lead by example in upholding store operating policies and standards. This includes providing high-quality beverages and food products, accurate cash handling, and prioritizing store safety and security. As Shift Supervisor, you'll ensure every shift runs smoothly, even with reasonable accommodations as needed.

Team Coaching and Delegation

With at least six months of prior experience delegating tasks, you'll coordinate the efforts of two or more employees, directing their work to meet standards. Coach partners on preparing drinks and food to exact recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.

Customer Service Excellence

Fulfill customer requests with constant interaction, building relationships and fostering loyalty. Your strong interpersonal skills and effective communication will create memorable experiences that keep guests returning to Starbucks in West Allis.

Compliance and Flexibility

Maintain regular attendance and punctuality while being available for flexible hours. Support peak times, holidays, and varying shifts to keep the store thriving.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Store# 09281 in West Allis, candidates need:

• Six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• At least six months delegating tasks or coordinating 2+ employees.
• Proven ability to direct others, learn quickly, and communicate orally effectively.
• Knowledge of retail environments, strong interpersonal skills, and team-working ability.
• Flexibility for early mornings, evenings, weekends, nights, and holidays, with consistent attendance.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and future:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home beverages and food items daily to savor the Starbucks difference.
• 401(k) with Company Match: Build retirement savings with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, mental health resources, and more, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many District Managers and higher roles started as Shift Supervisors. Access online learning via Starbucks College, mentorship opportunities, and performance reviews that fuel promotions. In West Allis, you'll gain hands-on experience leading a high-volume store, positioning you for multi-unit roles or corporate opportunities nationwide.

Training and Development

From day one, receive paid training on coffee expertise, customer service, and supervisory skills. Ongoing programs like Barista Basics and Shift Supervisor Certification ensure you're equipped to excel.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to impact lives positively. In West Allis, WI, you'll serve a vibrant community while enjoying a supportive culture that values inclusivity, innovation, and work-life balance. With premium pay, unparalleled benefits, and global brand prestige, Starbucks empowers you to thrive. Our commitment to sustainability, ethical sourcing, and community involvement adds purpose to your role. Apply now to lead shifts, inspire teams, and brew success at Store# 09281.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates in West Allis, WI, expect $36,000–$46,000 yearly, with potential for tips and bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Comprehensive package including 100% ASU tuition, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

How do I apply for the West Allis location?

Search for Store# 09281 on Starbucks careers site and submit your application today.