About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a global icon synonymous with premium coffee experiences, community engagement, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do. We prioritize creating a welcoming 'third place' between home and work, where customers connect over exceptional drinks and service.

Starbucks stands out for its unwavering dedication to ethical sourcing, sustainability, and innovation. From our commitment to 100% ethically sourced coffee to initiatives like the Starbucks Greener Stores and reducing plastic waste, we lead the industry in responsible practices. Joining Starbucks means being part of a brand that values diversity, inclusion, and positive impact on the planet.

Role Overview

As a Shift Supervisor at Starbucks Store# 02617 in West Bend, Wisconsin, you'll step into a dynamic leadership role that blends customer service excellence with team coordination. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors support store operations during assigned shifts, ensuring every customer leaves with a smile and a perfectly crafted beverage.

In this role, you'll coach baristas, manage daily tasks, and uphold Starbucks' legendary standards for quality and safety. Located in the heart of West Bend on Main & Paradise, this store serves a vibrant community seeking quick morning lattes, afternoon pick-me-ups, and evening treats. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those balancing school, family, or other commitments.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in delivering seamless store operations. Core duties include:

• Maintaining regular and consistent attendance and punctuality to model reliability for the team.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhering to store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations running smoothly.

These responsibilities empower you to direct the work of others while fostering a positive, productive team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in West Bend, WI, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and build strong team relationships.
• Effective oral communication skills and the ability to learn quickly in a retail setting.
• Strong interpersonal skills, knowledge of the retail environment, and a team-oriented mindset.
• Availability for flexible scheduling with or without reasonable accommodations.

No formal degree is required—your passion for coffee, people, and leadership is what counts. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music on the job.
• Free Coffee & Drink Markouts: Indulge in complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or even District Manager. Our internal mobility program has helped thousands of partners climb the ladder—over 70% of our leaders started in hourly positions.

Access free training through Starbucks College Achievement Plan, leadership workshops, and mentorship opportunities. Whether you aspire to corporate roles in merchandising, operations, or supply chain, Starbucks provides the tools and pathways to get there.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that invests in your growth, rewards your contributions, and celebrates your unique contributions. In West Bend, you'll connect with a tight-knit community while enjoying the support of a global powerhouse. Experience the pride of crafting moments of connection—one cup at a time. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Wisconsin), plus tips and benefits, this is more than a job—it's a launchpad for your career.

Don't miss your chance to lead, inspire, and sip success. Apply now and become a Starbucks partner today!

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in West Bend, WI, expect $36,000–$46,000 yearly, plus tips and benefits.

Q: Is this a full-time position?
A: Yes, full-time with flexible shifts.

Q: What experience is required?
A: Six months in customer service and task delegation.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 02617 in West Bend, WI.