About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and coffee industry.

In West Des Moines, Iowa, our store at University & 28th is a vibrant hub for the local community, offering the perfect blend of Third Place experiences where customers connect, relax, and recharge. As a Shift Supervisor, you'll play a pivotal role in delivering the Starbucks experience that keeps guests coming back.

Role Overview

The Shift Supervisor position at Starbucks Store# 02672 in West Des Moines, Iowa, is a dynamic leadership role ideal for motivated individuals with retail experience. You'll oversee operations during shifts, coach baristas, ensure top-notch service, and maintain our high standards for food and beverage quality. This full-time opportunity offers flexible scheduling, competitive pay estimated at $36,000–$46,000 annually, and a pathway to store management and beyond.

Shift Supervisors are the heartbeat of our store, directing teams to execute flawless service while building a positive team culture. If you thrive in fast-paced environments, love coffee, and excel at people leadership, this role is your next step in a rewarding Starbucks career.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations smooth.

Leadership Focus

Direct the work of others, foster teamwork, and create an inclusive environment where every partner feels valued. Your ability to communicate effectively and build relationships will drive store success.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team player mindset with the ability to build lasting relationships.

No formal degree required—your passion for service and leadership is what counts. We welcome diverse backgrounds and provide training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Annual stock grants to make you a true partner in our success.
• 100% Tuition Coverage: Debt-free education through Arizona State University Online—no cap on eligible majors.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy complimentary handcrafted beverages and food during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We're committed to work-life balance and partner wellness.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district and regional managers started as baristas or shift supervisors. With internal promotion rates over 70%, your career path could lead to Store Manager, Multi-Store Leader, or corporate roles. We offer tuition reimbursement for further education and global mobility opportunities.

Path to Promotion

Excel in this role, and within 6-12 months, you could advance to Assistant Store Manager. Starbucks' proven development framework ensures you're supported every step of the way.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. We're leaders in sustainable coffee sourcing via C.A.F.E. Practices, and our stores are designed for community connection. In West Des Moines, you'll contribute to a thriving local scene while enjoying a supportive team and premium benefits. With competitive pay, stock ownership, and tuition-free college, Starbucks offers more than a job—it's a career with real rewards.

Our partners rave about the culture: flexible schedules, camaraderie, and the joy of crafting moments that matter. Ready to elevate your career? Apply for Shift Supervisor today.

Role FAQs

What is the salary range for this position?

Estimated at $36,000–$46,000 per year, based on market rates for West Des Moines, Iowa, with opportunities for performance bonuses.

Is this a full-time role?

Yes, full-time with flexible scheduling to fit your life.

What experience is required?

Six months in customer service and six months leading teams.

Does Starbucks offer benefits immediately?

Yes, eligible partners receive benefits from day one, including health coverage and tuition program access.

How do I apply?

Search for Store# 02672 on Starbucks careers site and submit your application today!