About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In West Dundee, Illinois, our store at RTE 31 & RTE 72 is a vibrant hub where community meets craftsmanship.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in West Dundee, Illinois, you will play a pivotal role in leading our store team during shifts. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. You will ensure exceptional customer experiences, maintain operational excellence, and coach baristas to deliver the Starbucks standard. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers a dynamic entry into leadership within one of the most admired brands in the world.

Why This Role Matters

Shift Supervisors are the heartbeat of our store operations. You will direct the work of others, delegate tasks, and foster a positive team environment, all while upholding our commitment to quality beverages, food products, cash handling, safety, and security.

Key Responsibilities

In this role, you will:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, providing quality beverages and food products.
• Handle cash transactions accurately and ensure store safety and security protocols are followed.
• Prepare beverages and coach team members on standard recipes, customizations, and ingredient adjustments.
• Delegate tasks to other employees and coordinate the efforts of two or more team members.
• Direct the work of others to achieve peak performance during shifts.

Daily Impact

Every shift, you'll interact with customers, build relationships, and contribute to a welcoming atmosphere that keeps guests coming back.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in West Dundee, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes and procedures.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Capacity to build meaningful relationships with customers and partners.

No formal degree is required, but a passion for coffee, people, and leadership is essential. We welcome diverse backgrounds and provide training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a stakeholder in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel and merchandise.

Career Growth at Starbucks

Starbucks invests in your potential. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our proven development programs, including barista basics to advanced management training, have propelled thousands of partners into rewarding careers. Many of our district and regional leaders started right where you are now. With opportunities across retail, operations, merchandising, and corporate, your Starbucks journey can lead anywhere.

Training and Support

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and leadership. Ongoing coaching ensures you thrive in your role and prepare for promotion.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In West Dundee, you'll contribute to a local community while accessing global opportunities. Our culture emphasizes work-life balance, recognition programs, and a supportive network of over 400,000 partners worldwide. Whether you're crafting the perfect latte or inspiring your team, you'll make a difference every day. Plus, with competitive pay estimated at $36,000-$46,000 annually (based on market rates for Illinois), you'll be rewarded for your contributions.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee markouts from day one, with full packages upon meeting eligibility.

Q: Is this a full-time position?
A: Yes, full-time employment with opportunities for overtime.

Q: How do I apply?
A: Visit our careers site and search for Store# 02826 in West Dundee, IL. Apply now to join the Starbucks family!