About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks offers dynamic career opportunities for passionate individuals. As a Shift Supervisor in Westwood, New Jersey, you'll play a pivotal role in delivering the Starbucks Experience, leading a team to uphold our high standards of service and operations.

Role Overview

The Shift Supervisor position at Starbucks Store# 11273 on Westwood Avenue is a leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. Shift Supervisors at Starbucks are the bridge between baristas and store managers, directing daily tasks, coaching team members, and maintaining a safe, efficient environment. This role demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this is your chance to advance at one of America's most beloved brands.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, accurate cash handling, and upholding store safety and security protocols.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling recipe changes like temperature adjustments, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks to other employees and coordinate the efforts of two or more team members effectively.

Leadership Focus

Direct the work of others, build team relationships, and foster a collaborative environment where everyone excels.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement—no strings attached.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Drink Markouts: Indulge in your favorites on the house.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles within 1-2 years. Our internal training programs, leadership development courses, and mentorship opportunities pave the way for district and regional positions. Many of our executives started as baristas. With over 38,000 stores worldwide, your career path is limitless. In Westwood, New Jersey, you'll gain hands-on experience in a thriving market, positioning you for relocation or promotion.

Training and Support

New Shift Supervisors receive comprehensive onboarding, including barista skills, leadership workshops, and ongoing coaching to ensure success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Westwood, NJ, our store is a local hub for connection. You'll lead a team that crafts moments of joy for customers, contribute to ethical sourcing, and grow personally and professionally. With competitive pay estimated at $36,000-$46,000 annually (based on market rates), plus unparalleled benefits, this role offers stability and upside. Starbucks' culture of inclusivity, innovation, and excellence makes us the top choice for retail careers.

Role FAQs

What is the estimated salary for this role?

Based on U.S. retail/food sector rates for Shift Supervisors in New Jersey, expect $36,000-$46,000 yearly, with potential for tips and performance bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your life.

What experience is required?

Six months in customer service and six months delegating tasks.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits from day one, including tuition coverage and more.

How do I apply?

Search for Store# 11273, Westwood Avenue on Starbucks careers site and submit your application today!