About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. As a Shift Supervisor in Wexford, Pennsylvania, you'll be part of a dynamic team at Store# 07732, located at 105 VIP Drive in Franklin Park, contributing to the heart of our operations in the Pittsburgh area.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store teams during shifts. In this full-time role, you'll ensure smooth operations, deliver outstanding customer experiences, and uphold Starbucks' high standards for quality and service. Reporting to the store manager, Shift Supervisors coach baristas, manage workflows, and create a positive environment that reflects our brand promise.

This position demands energy, quick thinking, and a passion for people and coffee. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, it's perfect for those who thrive in a fast-paced retail setting. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for retail leadership in Pennsylvania, offering competitive pay with room for growth.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Adhering to store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customer customizations, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations running efficiently.

Leadership Focus

Directing the work of others is central to this role. You'll motivate your team, resolve issues on the fly, and foster a collaborative atmosphere that drives performance and customer satisfaction.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and systems.
• Strong oral communication skills for clear instructions and customer engagement.
• Knowledge of the retail environment, robust interpersonal skills, teamwork ability, and relationship-building prowess.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Eligible partners receive stock grants, making you an owner in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Plan for your future with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, ensuring comprehensive support for your well-being.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Many store managers and district leaders started as baristas or shift supervisors. Access training programs, leadership coaching, and tuition assistance to build skills in operations, merchandising, and management. In Wexford, PA, you'll join a supportive district with opportunities to relocate or promote quickly based on performance.

Training and Development

From day one, receive hands-on training in coffee craftsmanship, customer service, and leadership. Ongoing programs like Barista Basics and Shift Supervisor Certification equip you for success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, innovation, and community impact. In Wexford, Pennsylvania, our store serves a vibrant community, offering a rewarding environment to grow personally and professionally. With competitive pay, unbeatable benefits, and a global brand behind you, this Shift Supervisor role is your gateway to a fulfilling career in retail leadership.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away; others like tuition coverage after eligibility periods.

Can I advance quickly?

Absolutely—performance-driven promotions are common, with many leaders starting in hourly roles.

How do I apply?

Search for Store# 07732 in Franklin Park, Wexford, PA, on the Starbucks careers site and submit your application today.