About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. Whether in bustling urban stores or suburban gems like our Wheaton, Illinois location at Geneva & Main, every store embodies our core values of quality, community, and integrity. As a Shift Supervisor, you'll play a pivotal role in upholding these standards while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store #11498 in Wheaton, Illinois, is your gateway to leadership in the coffee industry. This full-time role involves overseeing store operations during shifts, ensuring top-tier customer experiences, and guiding baristas to deliver handcrafted beverages and food to perfection. Ideal for motivated individuals with retail experience, this position offers hands-on management training, flexible scheduling, and immediate impact on store success.

Located in the vibrant Wheaton community, this store serves loyal customers seeking their daily caffeine fix amid a backdrop of Illinois charm. As Shift Supervisor, you'll handle everything from cash management to team coordination, all while fostering the warm, inviting atmosphere Starbucks is famous for. With opportunities for rapid promotion, this role is perfect for those eyeing long-term growth in retail management.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of store operations. Your daily duties include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Upholding store operating policies and standards, such as providing high-quality beverages and food products.
• Managing cash handling, store safety, and security protocols meticulously.
• Preparing and coaching baristas on food and beverage recipes, including customizations for temperature, ingredients, or substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to ensure smooth operations.
• Directing the work of others while building strong team relationships.

Daily Leadership Focus

Expect to interact constantly with customers, fulfilling requests with speed and a smile. You'll coach your team on standards, resolve issues swiftly, and contribute to a positive store culture that keeps partners engaged and customers returning.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Wheaton, IL, bring the following:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, and team-playing abilities.
• Capacity to build lasting relationships with partners and customers alike.
• Flexible availability to support varied shifts.

No formal degree required—Starbucks values real-world experience and potential. We provide comprehensive training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings support.
• Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts.

Health and Wellness Support

From medical, dental, and vision coverage to gym discounts and wellness reimbursements, Starbucks invests in your holistic health.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Assistant Store Manager or beyond. Many of our district managers started as baristas. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. We promote from within, offering skill-building workshops and tuition-free education to fuel your ambitions.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Wheaton, IL, you'll contribute to a store that anchors the local scene, serving families, professionals, and students. Enjoy a premium work culture emphasizing diversity, equity, inclusion, and belonging (DEIB). With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Illinois retail supervisors), plus tips and benefits, this role delivers value. Be part of a brand that gives back through community initiatives, sustainable sourcing, and ethical practices. Your leadership will shape customer memories and team success daily.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including mornings, evenings, weekends, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Six months delegating tasks to 2+ employees is ideal, but we train motivated candidates.

Q: What benefits start immediately?
A: Free coffee/food markouts and Spotify Premium from day one; others upon eligibility.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store #11498 in Wheaton, IL, and submit your application today.

Q: Does Starbucks offer advancement?
A: Absolutely—many leaders began in hourly roles with our robust development programs.

Ready to elevate your career? Apply for Shift Supervisor at Starbucks Wheaton today and brew your future.