About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. In Canada, Starbucks has a strong presence, offering exceptional career opportunities in vibrant communities like Whitby, ON. As a Shift Supervisor at Store# 84958 in Taunton Gardens, you'll be part of a company that values its partners (that's what we call our employees) and fosters a culture of inclusivity, innovation, and community impact. Starbucks is committed to sustainability, ethical sourcing, and creating inspiring spaces where customers and partners thrive.

Role Overview

The Shift Supervisor role at Starbucks Coffee Company in Whitby, ON, is a dynamic leadership position perfect for motivated individuals passionate about coffee, customer service, and team development. In this full-time role, you'll support store operations during your shift, coach baristas, ensure top-quality beverages and products, and champion a 'customer comes first' mindset. This position reports to the store manager and plays a crucial role in maintaining Starbucks' legendary service standards while building a positive team environment. Ideal for those with retail experience seeking to advance in the coffee industry, this role offers hands-on leadership experience in a fast-paced retail setting.

Key Responsibilities

• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Provide constructive feedback to the store manager on partner performance during your shift.
• Contribute to a positive team environment by recognizing changes in partner morale or performance and communicating them promptly to the store manager.
• Deliver legendary customer service to all customers by acting with a 'customer comes first' attitude and genuinely connecting with each guest.
• Develop positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Execute store operations during scheduled shifts, including opening and closing procedures.
• Provide quality beverages, whole bean coffee, and food products consistently by adhering to recipe and presentation standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Whitby, ON, you'll need a blend of leadership, communication, and retail savvy. Key qualifications include:

• Ability to direct the work of others and lead by example in a high-volume environment.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for coaching partners and engaging customers.
• Strong knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills to build team rapport and resolve conflicts.
• Proven ability to work collaboratively as part of a team while handling independent tasks.

No formal education is required, but prior supervisory experience in retail, hospitality, or food service is highly valued. Flexibility with shifts, including evenings, weekends, and holidays, is essential in this role.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice in Canada. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity in the company through stock options, giving you a stake in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching contributions to help you save for retirement (adapted for Canadian plans).

Additional perks include comprehensive health benefits, paid time off, partner discounts, and access to mental health resources. We prioritize work-life balance and partner well-being.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Whitby, ON, you'll have clear pathways to advancement, including roles like Assistant Store Manager, Store Manager, and beyond into district or regional leadership. Our internal training programs, mentorship opportunities, and leadership development courses equip you for success. Many of our top executives started as baristas or shift supervisors, proving that dedication leads to rewarding careers. With ongoing support and performance feedback, you'll grow both personally and professionally in the Starbucks family.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to inspire, lead, and make a difference. In Whitby, ON's Taunton Gardens store, you'll serve a diverse community while enjoying a supportive team and premium benefits. Starbucks' commitment to ethical coffee sourcing, environmental stewardship, and inclusive hiring creates a purpose-driven workplace. Experience the pride of crafting moments of connection over coffee, backed by a brand synonymous with quality and excellence. With competitive pay estimated at $38,000–$48,000 CAD annually, plus unbeatable perks, this is your opportunity to elevate your career.

Role FAQs

What shifts will I work as a Shift Supervisor?

Shifts vary to cover peak hours, including mornings, afternoons, evenings, weekends, and holidays. Flexibility is key.

Is prior experience required?

Retail or food service experience is preferred, but we're passionate about training motivated individuals.

What benefits are available from day one?

Many perks like free coffee markouts start immediately, with full benefits package upon eligibility.

How does Starbucks support career advancement?

Through tailored training, mentorship, and promotion-from-within policies, we prioritize internal growth.

Is this a full-time position?

Yes, this Shift Supervisor role is full-time, offering stability and comprehensive benefits.

Ready to lead the next shift at Starbucks? Apply now and brew your future with us!