Shift Supervisor - Starbucks Coffee Company in Whitby, ON

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of stores, including the location at Thickson & Nicholl in Whitby, ON, where innovation meets community. As a Shift Supervisor, you'll be part of a company that values partners (employees) as its greatest asset, fostering a culture of inclusivity, sustainability, and growth. Starbucks is committed to ethical sourcing, with 99% of its coffee ethically sourced through C.A.F.E. Practices, and invests heavily in partner benefits that set industry standards.

Role Overview

The Shift Supervisor role at Starbucks Store# 16278 in Whitby, ON, is a dynamic leadership position perfect for motivated individuals passionate about coffee, teamwork, and customer delight. In this full-time role, you'll support the store manager by overseeing shift operations, coaching baristas (partners), and ensuring every customer leaves with a smile. This position demands quick thinking, strong communication, and a customer-first mindset. With competitive estimated salary ranging from $38,000 to $48,000 CAD annually, plus comprehensive benefits, it's an ideal step for retail professionals seeking advancement in the coffee industry.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching.
• Provide constructive feedback to the store manager on partner performance during your shift.
• Contribute to a positive team environment by recognizing changes in morale or performance and promptly communicating them.
• Deliver legendary customer service by prioritizing the customer, connecting personally, and exceeding expectations.
• Develop strong relationships with your shift team by understanding individual motivations, needs, and concerns.
• Execute store operations seamlessly, including opening/closing procedures and inventory management.
• Ensure consistent quality in beverages, whole bean coffee, and food products by adhering to recipe and presentation standards.

Qualifications & Requirements

To thrive as a Starbucks Shift Supervisor in Whitby, ON, you'll need:

• Proven ability to direct the work of others in a fast-paced retail setting.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Effective oral communication skills for team coordination and customer interactions.
• Solid knowledge of the retail environment, particularly food and beverage service.
• Strong interpersonal skills to build team rapport and resolve conflicts.
• Demonstrated ability to work collaboratively as part of a team.

Previous supervisory experience in retail or hospitality is highly valued, though Starbucks provides robust training for motivated candidates. Flexibility with shifts, including evenings and weekends, is essential.

Benefits & Perks

Starbucks offers unmatched benefits that prioritize partner well-being:

• Bean Stock: Equity in the company through stock grants, allowing you to share in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), empowering career advancement.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy Starbucks products daily for yourself and take home for family.
• 401(k) Match: Generous company matching on retirement savings (adapted for Canadian plans like RRSP contributions).

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in Canada's retail sector.

Career Growth at Starbucks

Starbucks invests in your future with clear paths to promotion. Many store managers and district leaders started as Shift Supervisors. Access leadership development programs, internal job postings, and mentorship. With opportunities to transfer across Canada or internationally, your career at Starbucks in Whitby can lead to district management, operations roles, or even corporate positions. The company's commitment to diversity ensures equitable growth for all partners.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a community. In Whitby, ON, you'll serve a vibrant local customer base while contributing to global impact through sustainability initiatives like reducing plastic waste and supporting farmer communities. Enjoy a premium work culture with recognition programs, team-building events, and the pride of crafting perfect beverages. Starbucks' mission to inspire and nurture the human spirit resonates in every shift, offering purpose alongside professional rewards. With low turnover and high satisfaction rates, it's where retail careers flourish.

Role FAQs

What shifts will I work?

Shifts vary, typically 6-8 hours, including mornings, afternoons, evenings, and weekends to cover store needs.

Is experience required?

Retail or leadership experience is preferred, but Starbucks trains enthusiastic candidates.

What is the pay range?

Estimated $38,000-$48,000 CAD yearly, based on market rates for Whitby, ON, with performance incentives.

Are benefits available immediately?

Yes, eligible partners receive benefits from day one, including free drinks and tuition support.

How do I apply?

Search for Store# 16278 on Starbucks careers site and submit your application today!

This role at Starbucks Coffee Company in Whitby, ON, is your gateway to a rewarding career. Keywords: Starbucks Shift Supervisor jobs Whitby, coffee retail careers Canada, leadership roles Starbucks ON.