About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection and serving it in welcoming Third Place environments where communities connect. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Wilmette, Illinois, you'll be part of a dynamic team driving this mission forward in a vibrant community store.

Role Overview

The Shift Supervisor role at Starbucks Store# 10452 in Wilmette-Lake & Laramie is a leadership position perfect for motivated individuals ready to step up in the fast-paced retail and food service industry. In this full-time role, you'll oversee store operations during your shift, ensuring top-tier service, product quality, and team performance. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in creating memorable experiences for customers while supporting baristas and maintaining Starbucks' high standards. This position offers a competitive estimated salary range of $38,000 to $48,000 annually, reflecting market rates for supervisory roles in Illinois' retail sector with a buffer for performance potential.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, covering quality beverages and food products, cash handling, safety, and security.
• Prepare and coach team members in food and beverage preparation according to standard recipes or customer customizations, such as temperature adjustments or ingredient substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others, build relationships, and foster a positive team environment. Your ability to communicate effectively and work collaboratively will be key to shift success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Wilmette, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate orally with clarity.
• Strong knowledge of retail environments, interpersonal skills, and team collaboration abilities.
• Availability for flexible scheduling with or without reasonable accommodations.

No formal degree required—Starbucks values real-world experience and passion for hospitality.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in your favorites on every shift.
• 401(k) Match: Secure your future with generous company contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts worldwide.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many District Managers and above started as Shift Supervisors. Access Starbucks College Achievement Plan for tuition-free education, mentorship opportunities, and global mobility. In Wilmette, you'll gain skills transferable across our network, positioning you for roles like Assistant Store Manager or beyond.

Training & Development

From day one, receive hands-on training in coffee expertise, customer service, and leadership. Ongoing programs ensure you stay ahead in the coffee industry.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community of passionate people making a difference. In Wilmette, Illinois, contribute to a store that serves the local Lake & Laramie neighborhood with premium coffee and heartfelt service. Enjoy a supportive culture emphasizing inclusivity, work-life balance, and purpose-driven work. With our financial wellness tools, stock options, and family-like atmosphere, Starbucks empowers you to thrive personally and professionally.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates in Wilmette, IL, expect $38,000–$48,000 yearly, with opportunities for tips and bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your life.

What experience is required?

Six months in customer service and task delegation.

Does Starbucks offer benefits immediately?

Eligible partners enjoy benefits from day one, including tuition coverage and free drinks.

How do I apply?

Search for Store# 10452 in Wilmette on Starbucks careers site and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your career forward.